Error codes for Directv

As a multichannel provider, Directv has been providing quality TV and internet services to millions of people for many years. It has been able to establish itself as one of the best providers in the market today. The reason why Directv is considered to be one of the best providers is because it has been able to provide excellent satellite TV packages at affordable prices.

It has been able to establish itself as a leading provider in the market by providing quality TV packages that are easy to install and manage. It also provides quality internet services that are reliable and fast. There are several channels that you can choose from when you order your package. You can choose from a variety of packages such as packages for sports, movies, kids, news, etc. There are even packages for those who want high-speed internet connections such as fiber optic connections.

However, there are also some common issues that homeowners have with their Directv editions that can lead to inconvenient situations and even expensive repairs. The purpose of this article is to provide a comprehensive guide on how to identify these common issues so that you can be able to solve them quickly and effectively. Let’s check out some of the common problems and their possible solutions.

14, 15, 18, 19 or 22

During the time your receiver was restarted, it encountered a problem.


There are days when your account is due and the number of your services has been reduced to a minimum level.

614, 615 or 616

There is a disconnect in the video connection between your Genie Client and the Wireless Video Bridge or main Genie receiver.

617, 618 or 619

The video connection between the receiver and the main receiver has been lost.

620, 621, 622, 623, 624, or 625

It appears that your receiver has lost the video connection.


If your receiver is not activated for directv service, or if you have only received part of the data that it needs to decode the satellite signal.


This channel may not be included in the programming package that you purchased, or your receiver is not processing the programming information on this channel.


You may not have the channel information that you are trying to view on your Directv receiver.

724, 725, or 726

This happens if the id of your receiver does not match the id that is listed in the system, or if the receiver’s id does not match the information on your access card.


This sports program that you are trying to watch is blacked out in your area.

731, 732, 733, or 736

It appears that you are having trouble ordering pay per view movies and events using your remote control.

734, 741, 742, or 743

Your receiver probably doesn’t have all the programming information for the pay per view title you’re trying to order.

745 or 746

There might be a problem with the access card for your receiver.

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