Ohip is a web service that is used to manage the billing of your account. It is available on Ohip.com and it is a free service. This web service allows you to manage your accounts and the payments for them. Besides this, you can also check your account balance, review your payment history and view any payment notifications that are sent to you by Ohip.
There are several ways in which you can access this service, such as through the web browser, by using the app on your smartphone or tablet, or through the app on your computer. If you encounter an error while using this service, then you might encounter an error code that appears on your screen.
Various reasons, such as server issues, faulty software or even broken hardware can cause these errors. To fix this error, you need to try a few solutions including restarting your device, trying a different browser or clearing the cache of your device’s browser or app. These are some error codes that might appear and how to fix them.
Error code A2A means the patient is underage or overage for the service. When you get a bill, that includes a service code that is only eligible for adult patients. When the patient’s age does not fulfil the age requirements, it cannot issue the billing code.
You check that you have entered the correct code. Sometimes, there are codes for people who are older than 40 years, and that is acceptable even if the patient is underage.
Error code – EH1 means the eligible time starting in the billing is earlier than it should be. Similarly, ask the hospital for a copy of the patient record that has been updated.
Error code – EH2 means there is an nvalid version of the plugin. Errors such as EH2 mean that the version codes (2 letters after the 10-digit card number) do not match the records of the MOHLTC for that service date. This code is invalid when a patient’s health card expires, when a patient renews his/her health card, or when a patient reports that the card is lost or stolen.
Error code EH6 means the patient has already passed away. This code shows that the patient passed away. It is declared/certified by the date of your service. If the date of the work performed by the contractor is later than the date on which the claimant died, the claim will not be granted. If you need to find some problems, go to the medical records from the hospital where the patient passed away and check that date.
Check that the date on which you are claiming is correct. If it is not correct, you must revise the bill with the correct date, and resubmit it. If the problem still happens, contact the customer service to assist you.