Are you having trouble using the Amazon Prime Video app? Several users have reported the error '5004' that prevents them from using Amazon Prime Video.
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On this page, you will find more information about the most common causes and most relevant solutions for the Amazon Prime Video error '5004'. Do you need help straight away? Visit our support page.
The Amazon Prime Video error 5004 is caused by a login or authorization problem.
Do you think there is another cause for this error? Let others know in the comments below.
We've created a list of solutions which you can follow if you want to solve this Amazon Prime Video problem yourself. Do you need more help? Visit our support page if you need professional support with Amazon Prime Video right away.
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Make sure that you're login credentials are correct. If the problem persists, use the forgot password link to request a new password.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.