Are you ready to binge-watch your favorite series on BBC iPlayer, but are you getting the error '2001'?
BBC iPlayer is a digital streaming service owned by the British Broadcasting Corporation. They launched it in December 2007 and it is only available in the United Kingdom.
It offers a variety of different programs, such as movies, television shows, and radio programs. While English is the primary language of this service, BBC iPlayer offers subtitle options in several languages, such as Chinese.
On this page, you will find more information about the most common causes and most relevant solutions for the BBC iPlayer error '02001'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this BBC iPlayer problem yourself. Do you need more help? Visit our support page if you need professional support with BBC iPlayer right away.
If you are having issues with your BBC iPlayer account or if you encounter errors while using your digital streaming service, then you might encounter error code 02001 on your device’s screen.
This error can occur when there is an issue with your device or your internet connection. Sometimes, common device errors or server problems can also cause this error.
To fix this error, you need to try a few solutions.
First, turn off your VPN. If you have an incorrect IP address on your location, BBC iPlayer rarely works. That's why you need to turn off your VPN and check your IP address. If it is correct, then you can try to connect again.
You can turn off your VPN by using the following steps:
First, go to Settings > General > Access Point. Here, you need to select your VPN and disable it.
Then, go to Settings > General > Network. Here, you need to check if there is an IP address listed under DNS Proxy and/or IPv6. If there is one listed, then make sure that you set them correctly.
Once you have done that, try connecting again and see if the error code 02001 has disappeared from your screen.
Second, you can try updating your device's firmware. An outdated device can cause the error code 02001. Make sure you update your device's firmware to the latest version. To update the firmware, you need to go to Settings > General > About.
After that, you need to wait for your device to finish the update process. If you cannot update your device's firmware, then you need to contact your device manufacturer and ask them to help you with the update process.
Lastly, error code 02001 can also be caused by a specific unit of TV. In that case, you need to contact your TV manufacturer and ask them for a solution.
If the error still occurs after doing all the above steps, then contact the BBC iPlayer technician support for help. They can help you with this issue in most cases and solve it for you quickly.