Do you use Bitdefender VPN to protect your network location and data, but are you getting the error message '12'?
Bitdefender is security software that is available for a variety of operating systems such as Windows, macOS X, Linux, and Android. We know it for being one of the most popular security software in the world. Bitdefender offers various features, such as network security and protection against malware and other cyber threats.
When you install this security software on your computer or device, it can automatically update your device’s software to the latest version. Besides these features, Bitdefender also provides a VPN service that allows you to protect your online privacy and unblock websites that are blocked in your country or region.
They offer this feature for free, and it does not require any subscription fees.
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On this page, you will find more information about the most common causes and most relevant solutions for the Bitdefender VPN error '12'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "12".
View list of solutions Contact an expertError information
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Category
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Error code12
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ProductBitdefender VPN
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DeveloperBitdefender
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Operating systemWindows 10, Windows 8, Windows 7, Windows Vista, Windows XP
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PlatformPC
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First seenJuly 25, 2021
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Verified-
How to solve Bitdefender VPN error 12
We've created a list of solutions which you can follow if you want to solve this Bitdefender VPN problem yourself. Do you need more help? Visit our support page if you need professional support with Bitdefender VPN right away.
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Verified solution
If you encounter errors while using Bitdefender, then you might encounter error code 12 on your device’s screen. Sometimes, common device errors or server problems can also cause this error. To fix this error, you can try a few solutions.
Option 1: Change your Internet connection
This option is the most effective solution. If you have a good Internet connection, then you can simply change your Internet connection to see if this error occurs again. You can do this by going to the Settings menu on your device and choosing Network and Internet.
From here, you can check to see if there is an option that allows you to change your Internet connection. If there is, select it and then choose a different one, such as mobile data or Wi-Fi.
Option 2: Turn off the firewall
If you have a firewall installed on your device, then it might cause this error code 12 to appear on your screen. To fix this error, you need to turn off the firewall.
Option 3: Disable any other VPNs
This option will work for some users but not all users as it depends on which VPNs are currently installed on your device or computer. This error may occur because of another VPN or because of a VPN server. If you want to fix this error, then you can try to disable all other VPNs on your device or computer.
You should know that the Bitdefender error code 12 can occur even if your device is not connected to the Internet at all times.
If you are experiencing an issue with Bitdefender or with any other security software for Windows or macOS X, then you should contact the software’s support team for help. The company’s support team usually responds quickly to user requests and issues that occur in the software.
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