Are you trying to use CyberLink PowerDirector, but are you getting the error message 'ec00c0005'?
Cyberlink is a company that is known for being one of the most popular video editing software companies in the world. It was founded in 1996 and is based in Taipei, Taiwan.
Cyberlink produces various software applications that are used to edit videos, audio, and images. These applications are available for multiple operating systems, such as Windows, macOS X, Linux, and other operating systems.
The Cyberlink PowerDirector application can edit videos and add effects to your videos. You can download this application for free from their official website. You can also download it from other websites where you have purchased a license key for this application.
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On this page, you will find more information about the most common causes and most relevant solutions for the CyberLink PowerDirector error 'ec00c0005'. Do you need help straight away? Visit our support page.
Error information
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Category
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Error codeec00c0005
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ProductCyberLink PowerDirector
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DeveloperCyberLink Corporation
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Operating systemWindows 10, Windows 8, Windows 7, Windows Vista, Windows XP
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PlatformPC
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First seenJuly 25, 2021
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Verified-
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
If you encounter the error code ec00c0005 while using this application, you might feel frustrated. This error can occur when there is an issue with your device, internet connection, or the computer’s registry settings.
To fix this error code, you can try the following methods:
- Update the software version
- Disable hardware video encoder
- Export as a video file first before burning the file
- Update the software version
If you are using video editing software, you can try updating the software version to make sure that it is up to date.
- Disable hardware video encoder
You can try disabling your video hardware encoder which will fix this error. A hardware video encoder is a driver of the graphics card which is integrated into the motherboard.
- Export as a video file first before burning the file
This way, you can make sure that the video file will play properly on your iPhone or iPad. If you export the file as a video first, it will save your time and energy in the long run.
You can choose to save the file in a .mov format. This is because you need to import this format for burning the files into iTunes later on. It’s also good if you want to burn the video files onto DVD or Blu-ray discs.
If you are still having issues with Cyberlink PowerDirector Error Code ec00c0005 after trying the above steps, contact Cyberlink customer support.
