Directv is a satellite television provider that is available in different countries around the world. It is known for being one of the most popular satellite television providers in the United States. The company was founded in 1994 and it was established in El Segundo, California.
The company offers a variety of different services such as digital cable, DVR, sports packages and high-definition channels. In addition to these services, Directv also offers mobile services such as Directv Mobile TV and wireless hotspots for wireless internet access. The company also offers phone service through a landline or VoIP service and it provides television equipment such as televisions, cable boxes and other home appliances.
On this page, you will find more information about the most common causes and most relevant solutions for the Smart TV error '612'. Do you need help straight away? Visit our support page.
The DIRECTV documentation indicates that error code '612' is caused by the following problem: "You’ll see these errors when your DIRECTV equipment isn’t communicating with the main Genie receiver".
Do you think there is another cause for this error? Let others know in the comments.
We've created a list of solutions which you can follow if you want to solve this Smart TV problem yourself. Do you need more help? Visit our support page if you need professional support with Smart TV right away.
If you are having issues with your Directv service or if you encounter errors while using your Directv device, then you might encounter error code 612 on your device’s screen. If that happens, it can occur because there is an issue with your device or it can occur because your power supply is experiencing an issue. Sometimes, it is possible that common device errors or server problems cause this error.
Usually, you need to perform a few troubleshooting steps to fix this error.
That 612 code is usually displayed when one of the genie mini receivers is having trouble connecting to the main genie.
You will notice that these errors occur when your Directv receiver isn’t communicating with the main genie receiver. Below are some of the top reasons.
So, you can reset your mini by pressing the red reset button on the right-hand side.
After you reset your primary receiver, you should also reset it in the same way. The button for that is usually on the front of the door or on the right-hand side, depending on the model you have. It could take 5-10 minutes for your body to fully reset.
The final thing you can do is call customer service to get this error fixed. You can also contact them by calling their customer service number or by visiting their website. When you tell the customer support department an error code that is showing on your screen, they will usually ask you to send the code to them. They will tell you what to do next and how to approach this problem.