On this page, you will find more information about the most common causes and most relevant solutions for the Smart TV error '616'. Do you need help straight away? Visit our support page.
The DIRECTV documentation indicates that error code '616' is caused by the following problem: "You’ll see these errors happen when your DIRECTV equipment isn’t communicating with the main Genie receiver".
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We've created a list of solutions which you can follow if you want to solve this Smart TV problem yourself. Do you need more help? Visit our support page if you need professional support with Smart TV right away.