Are you currently experiencing problems with Discovery+? One of the most common error messages of Discovery+ is error 'sonic-api invalid payload'.
Discovery Plus is a cable channel that is owned by Discovery Communications. It is available in several countries, such as the United States, Canada, Mexico, France, Spain and Latin America. It was launched on January 24, 2015, and it was launched on a free-to-air basis.
Discovery Plus provides a lot of different kinds of programs such as shows, series and documentaries. It has various kinds of genres, such as science and technology, culture and arts, business and finance and lifestyle. The channel features live programming that is available every day, including the latest news from around the world.
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On this page, you will find more information about the most common causes and most relevant solutions for the Discovery+ error 'sonic-api invalid payload'. Do you need help straight away? Visit our support page.
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Category
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Error codesonic-api invalid payload
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Similar errorssonic-api
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ProductDiscovery+
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DeveloperDiscovery
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First seenMay 30, 2021
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Verified-
How to solve Discovery+ error sonic-api invalid payload
We've created a list of solutions which you can follow if you want to solve this Discovery+ problem yourself. Do you need more help? Visit our support page if you need professional support with Discovery+ right away.
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Verified solution
There are many errors that can occur when you try to play Discovery Plus on your computer or on your mobile device. One of the most common errors is the Discovery Plus Error Code Sonic-API Invalid Payload. This error occurs when you try to watch the live programming or if you try to access your account information or if you try to login into your account. This error can be annoying and frustrating because you cannot access the game properly.
The problem can be caused by an issue with your computer, or it can be caused by an issue with your internet connection or by other applications that are interfering with the proper functioning of Discovery Plus on your computer. You might also encounter this error if you have malware installed on your computer. To fix this error, you need to try a few solutions.
The Discover Plus Sonic-API Invalid Payload error usually happens when the users are watching the video on the channel. It happened quickly, and suddenly the users could not watch any videos on the channel.
You can consider this as a bug or server maintenance error if you are experiencing this error on a regular basis. If there is a bug or a server maintenance, then it means the problem is on the developer’s side. You will have to wait for the problem to be fixed. This might take a few hours or days, depending on the severity of the problem.
While you are waiting, you can try to restart your device by clicking the power button and choosing restart. After the phone is ready, try to open the app again and play a show. Make sure you have a good internet connection. You can also try to restart your modem and router. Then, connect it again to your device.
If the error still occurs, you can contact Discovery Plus Support. When you decide to call them, provide this information such as the registered email address, the region, ISP, IP address, and which program and episode you are trying to watch.
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