Are you having trouble using the Disney+ app? Several users have reported the error 'drm license request failed' that prevents them from using Disney+.
Disney Plus is a streaming service that was launched by Disney. It is a subscription-based service that allows you to watch Disney movies and TV shows, as well as listen to music from Disney’s various musical productions.
Disney Plus is available in several countries such as the United States, Canada, Mexico, Australia, New Zealand and Singapore. The service is available on iOS and Android devices as well as on your computer or laptop. You can also access the service through your TV or through your PlayStation 4 or Xbox One console.
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On this page, you will find more information about the most common causes and most relevant solutions for the Disney+ error 'drm license request failed'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "drm license request failed".
View list of solutions Contact an expertError information
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Category
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Error codedrm license request failed
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Similar errors-
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ProductDisney+
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DeveloperDisney
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Operating system-
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Platform-
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First seenMay 30, 2021
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Verified-
How to solve Disney+ error drm license request failed
We've created a list of solutions which you can follow if you want to solve this Disney+ problem yourself. Do you need more help? Visit our support page if you need professional support with Disney+ right away.
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Verified solution
There are many errors that can occur when you try to use Disney Plus. One of the most common errors is Disney Plus Error drm license request failed. This error occurs when you try to access the services of Disney Plus on your computer or on your smartphone or tablet device. This error can be annoying and frustrating because you cannot access the services properly.
The problem can be caused by an issue with your computer or it can be caused by an issue with your internet connection. However, this problem can also occur if there are other applications installed on your computer that are interfering with the proper functioning of Disney Plus on your computer or if you have malware installed on your computer system. To fix this error, you need to try a few solutions.
First of all, this error might happen because the Disney Plus server is having trouble verifying your account or your device. This is why you need to check the details of your account and make sure that everything is in order. In addition, you can log out of your account and then try to log in again. This can be done by clicking on the Disney Plus logo on the top right corner of your screen.
If you have tried all of these things and still you cannot access the services of Disney Plus, make sure that the Internet Protocol version 6 (IPv6) is not blocking your application. If this is the case, go to the main menu and find Network. Select the Advanced Settings option and choose the IPv6 tab. This is where you can disable the IPv6 from being used.
The other way you can do it is you can contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
