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Electrolux Washer & Dryer error EF5

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Last updated on September 27, 2022
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Electrolux is a company that was founded in 1919 and is one of the major players in the European market. It manufactures many different home appliances such as washers, dryers and dishwashers. Electrolux also produces a number of different appliances such as refrigerators and ranges.

Electrolux sells many different types of home appliances on its website. There are many different models that Electrolux offers. There are also many different Electrolux washing machines that you can choose from. But sometimes when you try to use an Electrolux home appliance, it will display an error code EF5 on your screen.

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On this page, you will find more information about the most common causes and most relevant solutions for the Washer & Dryer error 'EF5'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Laundry
  • Error code
    EF5
  • Product
    Washer & Dryer
  • Developer
    Electrolux
  • First seen
    September 11, 2021
  • Verified
    Yes
JustAnswer
JustAnswer
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What causes the EF5 error?

The Electrolux documentation indicates that error code 'EF5' is caused by the following problem: "Unbalanced load Final spin phases skipped".

Do you think there is another cause for this error? Let others know in the comments.

How to solve Electrolux Washer & Dryer error EF5

We've created a list of solutions which you can follow if you want to solve this Washer & Dryer problem yourself. Do you need more help? Visit our support page if you need professional support with Washer & Dryer right away.

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Verified solution

Check if the retaining bolts are removed from the back of the appliance. You can easily remove the power supply cable and the drain hose by removing the hose holders that are included in the appliance. Sometimes you can see water that is flowing from the drain hose. If you see water flowing from the drain hose, it is because factory technicians are testing the appliance with water.

Take out the three screws that secure the water hose and remove the plastic spacers that are on the inside of the washer. Use the spanner that came with your appliance to secure the water hose to the drum of the washing machine. If you use the washer after having installed the necessary accessories, you will have to cover the holes with a plastic cap that comes with the washer. If your washing machine has a top hole for putting the smallest cap F, place the bigger cap G in the bottom hole of your washer.

Check if the washing machine is level by lifting or lowering the feet of the washing machine. If the washing machine does not feel level on all four feet, try using a spirit level to check whether the machine is level or not. Adjust the feet that are on the machine using a spanner that comes with the appliance. Check that all the items that you put in the washer are loaded in the right order.

Small loads may cause spin problems and cause your machine to produce excessive noise. If this happens, just stop using the appliance. If you experience this, stop the program and open the door to the washroom. Move all the load and clothes in the tub as evenly as possible to ensure that they are evenly washed. When you press the Start/Pause button on the washing machine, the spin cycle will continue.

Try to ensure that the water filter is not clogged and that water is flowing freely from the appliance. If your water filter gets clogged, you will have to change the filter or change the water pressure to prevent water from coming out of your washing machine.

You may also try calling the company to get help from them to resolve the error code. You can try calling the company's customer service department or visiting their website. You will then need to send a message to the customer service department of the company that made the error. They will help you figure out what you need to do to get the error fixed and will recommend a solution that is suitable for you.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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