Firefox error ssl_error_unknown_ca_alert

If you are having issues with Firefox then you might encounter the error code Firefox ssl error unknown ca alert Error when you try to access your account information or when you try to search something on Firefox. This error can be annoying and frustrating because you cannot access your account properly or you cannot log into your account on Firefox anymore.

The problem can be caused by a server error or a network error but sometimes other applications are interfering with the proper functioning of Firefox on your computer. This can be caused by a virus or a malware that is installed on your computer. To fix this error, you need to try a few solutions.

The Firefox ssl error unknown ca alert error occurs when certificate presented by the Firefox is invalid. If the certificate can not be validated, the Firefox will stop the connection to the targeted website.

You can try to add exceptions. You can do it by clicking Firefox > Tools > Advanced > View Certificates > Servers > Add Exception.

You can also try setting the security.enterprise_roots.enabled. You can do it by browsing on Firefox about:config > Click “I accept the risk!” > Type “Enterprise” in the search bar above the preference name > Right click and toggle the “security.enterprise_roots.enabled” > the result should be “security enterprise_roots.enabled ... modified ... boolean ... true”.

You can also check your browser extension. Some of your extensions prevent the FIrefox from accessing several websites. You can do it by clicking Firefox Menu > Add-ond and Theme > Extensions > Click the blue toggle for the extension you wish to disable. It is better to turn off all of the extensions to make sure you can access the website.

If the error still occurs, you can try to uninstall and reinstall the app. You can do it by clicking the Settings > Applications > Firefox > Uninstall. After that, you can reinstall the app.