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Fortnite error 10011

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Last updated on February 19, 2022
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Are you currently experiencing problems with Fortnite? One of the most common error messages in Fortnite is error '10011'.

Fortnite is a video game developed by Epic Games. It was released on July 21, 2017 for PlayStation 4, Nintendo Switch, Xbox One, and other devices. It is a co-op sandbox survival game. Fortnite can also be played by four players at the same time.

Fortnite is known for its interesting combat system and it is known for being a free-to-play game. It also features many different weapons that you can use in battle. You can also customize your character and your gear as well. The game has a Battle Royale mode where you have to fight against other players until only one player remains alive.

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On this page, you will find more information about the most common causes and most relevant solutions for the Fortnite error '10011'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Games
  • Error code
    10011
  • Similar errors
    -
  • Product
    Fortnite
  • Developer
    Epic Games
  • Operating system
    -
  • Platform
    -
  • First seen
    May 27, 2021
  • Verified
    -
JustAnswer
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How to solve Fortnite error 10011

We've created a list of solutions which you can follow if you want to solve this Fortnite problem yourself. Do you need more help? Visit our support page if you need professional support with Fortnite right away.

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Verified solution

There are various errors that can occur when you try to play Fortnite. One of the most common errors is the Fortnite 10011 error code. This error occurs when you try to connect to the server or when you try to access your account information after an update has been installed on your computer or mobile device. This error can be annoying and frustrating because you cannot access the game properly or if you have lost all of your progress in the game due to this error. To fix this error, you need to try a few solutions.

First of all, error code 10011 typically relates to the Anticheat software installed on the player’s computer. This software is a key part of the gaming process and it’s always recommended to install it before playing the game. If you do not have the Anticheat software, then you will be unable to play Fortnite Battle Royale on your computer.

However, if you have the Anticheat software installed and it still does not work, try turning off the live protection in Spybot Search & Destroy. Go to the Task Manager, and choose ‘Startup tag’. There, disable Spybot Search & Destroy, Windows Security Notification, and your VPN. Restart your computer and check if the error code 10011 still appears.

If you are still unable to play Fortnite Battle Royale on your computer, try a clean reinstallation of the game. You can find the download link for the game on Fortnite’s official website.

Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.

Check the server status of Epic Games

Before you restart everything, check the server status of Fortnite first. It may well be that Fortnite is struggling with a temporary outage.

Check the status of Fortnite

Quick fixes

Try one of the quick fixes below to quickly resolve the Fortnite error 10011.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
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Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Update your graphics card drivers (PC)

If you're playing this game or app on a PC, make sure you have the latest graphics card drivers installed, otherwise your games and apps may crash. Depending on your operating system and graphics card, install the latest drivers for your video card.

Download NVIDIA driversDownload AMD drivers Read the full guide Report

Install DirectX 11 or DirectX 12 (PC)

Turn off DirectX 12 or change from DirectX 12 to DirectX 11 in the video settings of the game you're trying to play. The differences between DirectX 11 and DirectX 12 are quite significant. DirectX 11 provides a much smoother framerate for low-to-midrange PCs.

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Disable the Nvidia In-game Overlay (PC)

The Nvidia Geforce Experience overlay can cause video issues and errors while playing games or watching videos. Turn off the in-game overlay.

  1. Open GeForce Experience and login if you're not logged in yet.
  2. Click the Settings (icon) at the top right.
  3. Click the General tab, turn off IN-GAME OVERLAY, and close the program.
Read the full guide Report

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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