The google E104 error code is a problem that occurs when you try to connect your Nest smart thermostat to the internet. Nest is a home automation system that was founded by Google in 2010 and we know it for being one of the most popular smart thermostats on the market.
The Nest device allows you to control your home’s temperature through your smartphone or an application on your computer.
We can control Nest devices through the Nest app or we can control them through their website or by using their companion app. You can also control your Nest device using voice commands. Tony Fadell, the co-creator of the iPod and iPhone, who also helped create Google’s Android mobile operating system designed the Nest device.
On this page, you will find more information about the most common causes and most relevant solutions for the Nest error 'E104'. Do you need help straight away? Visit our support page.
The Google documentation indicates that error code 'E104' is caused by the following problem: "The Nest thermostat has an overcurrent error".
Do you think there is another cause for this error? Let others know in the comments.
We've created a list of solutions which you can follow if you want to solve this Nest problem yourself. Do you need more help? Visit our support page if you need professional support with Nest right away.
When you try to connect your Nest device to the internet, you might encounter the error code Google E104 on your screen. This error occurs when there is an issue with the firmware on your device or it occurs when there is an issue with the software on your device.
To fix this error, you need to try a few solutions.
Option 1: Check and fix faulty wirings
To check and fix faulty wirings, you can try connecting your Nest device to the internet through another computer or a different cable. If this doesn’t work, you might need to contact the manufacturer of your Nest device for a replacement.
You can also try resetting the thermostat to see if this helps.
To reset the thermostat, you need to disconnect the Nest device from your router and unplug it from the wall outlet. Then, hold down the power button for 10 seconds and then wait for at least 20 seconds before you reconnect it to your router.
Option 2: Reset the thermostat
To reset the thermostat, you need to press and hold down the "Learn" button for 5 seconds. After this, disconnect your Nest device from your router and unplug it from the wall outlet. Then, press and hold down both buttons on your Nest device for 15 seconds until you see a series of lights flash on and off on your screen.
After this, reconnect it to your router. If this doesn’t work, try replacing its control board or contact its manufacturer for a replacement.
Option 3: Replace its control board
To replace its control board, first, you need to open up your thermostat’s back cover and remove its battery. Then, remove the back cover of your Nest device and disconnect its three plugs from the back of your thermostat.
Next, remove the thermostat’s board and replace its board with a new one.