The Gree is a brand of air conditioners and we know them for being high-quality products. The company was founded in 1991 and was established in Roppongi, Minato-ku, Tokyo, Japan.
Gree air conditioners are available in different price range and they are available online or through retail stores in different countries around the world.
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On this page, you will find more information about the most common causes and most relevant solutions for the AC error 'U5'. Do you need help straight away? Visit our support page.
The Gree documentation indicates that error code 'U5' is caused by the following problem: "AC current detect circuit malfunction".
Do you think there is another cause for this error? Let others know in the comments.
We've created a list of solutions which you can follow if you want to solve this AC problem yourself. Do you need more help? Visit our support page if you need professional support with AC right away.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
If you encounter this error code on your device’s screen, then you might encounter error code U5 on your device’s screen. This error can occur when there is an issue with your device or it can occur when there is an issue with your power supply.
Sometimes, common device errors or server problems can also cause this error.
To fix this error, you need to try a few solutions.
First, check that the Gree device is functioning properly. You can replace the faulty Gree device with a new one. If an indoor unit of your Gree device is faulty, you can also easily replace it with a new one.
If some of the units are faulty, you can first try switching them to the correct function by replacing them.
Second, adjust the indoor and outdoor units to behave as they should by switching them to the appropriate settings in their display menus or using the physical buttons on their mainboards.
Third, you can replace the main board if it is faulty by taking out the main board from inside its casing and putting in a new one. It will fix the error code in the future when you try to use the Gree device again.
If you take out the main board from the device, it will fix the code when you try to use it again.
Fourth, wipe your Gree device with a dry cloth to remove any dust or other items which may have built up on its surface during its storage period. It is also important to make sure that your device does not contain any harmful components.
If none of these solutions work for you, consider talking to Gree customer support. You can visit their website or find their phone number online. The customer support agent will ask you for further details on the issue before giving you instructions on how to solve it.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.