Hikvision is a company that manufactures security systems and cameras. The company was founded in 2001 and it is based in China. Hikvision offers cameras that are known for being easy to use and they are also known for being high-quality products.
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On this page, you will find more information about the most common causes and most relevant solutions for the Camera error '153'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "153".
View list of solutions Contact an expertError information
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Category
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Error code153
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ProductCamera
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DeveloperHikvision
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First seenSeptember 4, 2021
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VerifiedYes
What causes the 153 error?
The Hikvision documentation indicates that error code '153' is caused by the following problem: "The device is locked due to too many consecutives wrong login attempts".
Do you think there is another cause for this error? Let others know in the comments.
How to solve Hikvision Camera error 153
We've created a list of solutions which you can follow if you want to solve this Camera problem yourself. Do you need more help? Visit our support page if you need professional support with Camera right away.
Hikvision solution
The device is automatically unlocked after 30 minutes or you can reload it to speed up the process.
Do you still have problems with this error? Try one of the quick fixes below or leave a comment.
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Verified solution
Many errors can occur when you try to use your camera or if you encounter other issues with your camera. One of the most common errors in the hikvision 153 error code.
To fix this error, you need to try a few solutions.
Change your password
You can try changing your password by accessing the device settings. You can find the password for your camera in the password field.
Sign out from other devices
You can sign out from other devices that are connected to your camera by accessing the device settings. Then, you will be able to access your camera. After that, you need to try connecting your camera again.
Update the firmware
To update the firmware of your camera, you need to download and install the latest firmware file that is available on Hikvision website or some third-party websites.
You should also connect your camera and make sure that it is powered on before you start updating it with the new firmware file. If this does not work, then you need to do a hard reset of your device using the reset button.
After that, you will be able to update it with a new firmware file and check if it works correctly or not.
Log in through another device with different IP addresses
If you are using a smartphone, you can use the wireless or wired network connection of your smartphone to access your camera. However, you should check if this works before trying it. You can also try connecting your camera through a VPN service or a web browser.
Check the power supply
The first thing that you need to do is check if there is an issue with your power supply and make sure that it works correctly. If there is an issue with your power supply, then it will cause many problems for your device and for other devices that are connected to it.
To fix this issue, you need to buy a new power supply for your camera and connect it to another power outlet until the problem is fixed. If this does not work, then try checking if there is any other device in the area that might be causing interference.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
