Hisense is a Chinese electronics manufacturer that produces electronic devices and home appliances. The company was founded in 1969 and it is based in Shandong, China.
The company manufactures TVs, microwaves, refrigerators, washing machines, air conditioners, and other home appliances.
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On this page, you will find more information about the most common causes and most relevant solutions for the AC error '15'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "15".
View list of solutions Contact an expertError information
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Category
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Error code15
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ProductAC
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DeveloperHisense
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First seenSeptember 4, 2021
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VerifiedYes
What causes the 15 error?
The Hisense documentation indicates that error code '15' is caused by the following problem: "Compressor housing temperature control".
Do you think there is another cause for this error? Let others know in the comments.
How to solve Hisense AC error 15
We've created a list of solutions which you can follow if you want to solve this AC problem yourself. Do you need more help? Visit our support page if you need professional support with AC right away.
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Verified solution
If you are having issues with your Hisense product or if you encounter errors while using your home appliances, then you might encounter error code 15 on your device’s screen.
This error can occur when there is an issue with your device or it can occur when there is an issue with your power supply. Sometimes, common device errors or server problems can also cause this error.
To fix this error code, you can try the following methods:
- Examine the system flow
- Test heating mode air-con system flow
- Discharge pressure value approaches
- Check and replace the outdoor control board
- Examine the system flow
Make sure that the system flow is not blocked. A blocked system flow can fail the data processing system. A blocked system flow can be caused by several things, including:
- Lack of power to the system. If the system is running on battery power, check the battery and see if it is charging properly. If the battery is defective, replace it with a new one.
- Unplugging or disconnecting devices that are not required for the operation of the data processing system. Remove any non-required devices and test them for proper operation before continuing to remove other devices.
- Test heating mode air-con system flow
To check the air conditioner's flow, turn on the air conditioner and check if it works properly. If it does not work, then you can try to reset your air conditioner's control board.
- Discharge pressure value approaches
The pressure value must be lower than 0-1mmHg. If it is higher than 1mmHg, then you should change the air filter and the compressor, and the charge pressure will decrease to lower values
- Check and replace the outdoor control board
When you turn on your air conditioner, if there is a problem with the outdoor control board (e.g., abnormal display or abnormal operation), you should change it.
Check if it works properly before replacing it again because the outdoor control board plays an important role in controlling the indoor temperature of your home.
If you still have questions about this error code 15 on the Hisense AC unit, you can contact their customer support.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
