Hisense is a Chinese company that manufactures home appliances and electronics. The company was founded in 1969 and it is based in Shandong, China. Hisense appliances are available in different price ranges and they are known for being high-quality products.
In addition to these products, Hisense also offers security systems and lighting products. These products are available online or through retail stores in different countries around the world.
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On this page, you will find more information about the most common causes and most relevant solutions for the Washer & Dryer error 'F13'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "F13".
View list of solutions Contact an expertError information
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Category
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Error codeF13
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ProductWasher & Dryer
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DeveloperHisense
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First seenSeptember 8, 2021
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VerifiedYes
What causes the F13 error?
The Hisense documentation indicates that error code 'F13' is caused by the following problem: "Door lock fault Start program for 20 sec and unlock the washer door(PTC) to check whether the door is closed".
Do you think there is another cause for this error? Let others know in the comments.
How to solve Hisense Washer & Dryer error F13
We've created a list of solutions which you can follow if you want to solve this Washer & Dryer problem yourself. Do you need more help? Visit our support page if you need professional support with Washer & Dryer right away.
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Verified solution
If you are having issues with your Hisense product or if you encounter errors while using your home appliances, then you might encounter error code f13 on your device’s screen.
This error can occur when there is an issue with your device or it can occur when there is an issue with your power supply. Sometimes, common device errors or server problems can also cause this error.
To fix this error, you need to try a few solutions.
- Make sure the drain pipe is not knotted or frozen
- Restart the drain program
- Make sure the water level is not too high or too low
- Check for faulty sensor
- Replace faulty hose or brand pipe
Make sure the drain pipe is not knotted or frozen
If the drain pipe is knotted or frozen, you need to remove the drain hose from the drain valve, and then you need to remove the hose from the faucet. After that, you need to unplug your washer and dryer and then wait for an hour.
Restart the drain program
You can try restarting your drain program by removing all of the items in your washer and dryer before restarting it. After that, wait for an hour before trying to start it again.
Make sure the water level is not too high or too low
If your water level is too high or too low, you need to adjust it according to your device’s instructions.
Check for faulty sensors
If you are using a water level sensor, you need to remove the washer and dryer from the wall and then remove the sensor. After that, you need to try unplugging your device and plugging it back in.
Replace faulty hose or brand pipe
If your hose is damaged or if the water supply pipe is broken, you need to replace it with a new one.
If none of these solutions work, then you need to contact the manufacturer.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
