Robot is a company that is known for manufacturing home robots. It is known for making home robots such as the Roomba, Scooba and the 590lm. iRobot is available in the United States, Canada, Mexico, China and Australia.
The company was founded with the purpose of making smart household robots that can clean your house or help you with your chores. iRobot has been around since 1990 and it has become a household name. It has sold millions of units since its release.
The Roomba can be used to clean different surfaces such as carpets, hard floors and rugs. You can even use it to vacuum the floor or to mop your floors with ease. You can also use it to vacuum furniture or you can use it to sweep your floors using the cleaning pads provided by iRobot.
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On this page, you will find more information about the most common causes and most relevant solutions for the Roomba error '13'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "13".
View list of solutions Contact an expertError information
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Category
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Error code13
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ProductRoomba
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DeveloperiRobot
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First seenSeptember 11, 2021
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VerifiedYes
What causes the 13 error?
The iRobot documentation indicates that error code '13' is caused by the following problem: "Both wheels on uneven surface".
Do you think there is another cause for this error? Let others know in the comments.
How to solve iRobot Roomba error 13
We've created a list of solutions which you can follow if you want to solve this Roomba problem yourself. Do you need more help? Visit our support page if you need professional support with Roomba right away.
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Verified solution
There are many errors that can occur when you try to use iRobot Roomba Error 13. This error occurs when you try to use the robot or when you try to connect it with your power cord or other settings. This error can be annoying and frustrating because you cannot use the robot properly.
The problem can be caused by a battery issue, a problem with the motor or a problem with the sensor. You might also encounter this error if you have other devices that are interfering with the proper functioning of iRobot Roomba Error 13. To fix this error, you need to try a few solutions.
Error 13 is likely to mean that your robot is on an obstacle or on an uneven surface, and that its side wheel is stuck. If this is true, lift the robot up from the floor, place it in the center of the room, and restart the cleaning cycle. If the wheels of the vehicle on which this error occurred are on flat surfaces, check for obstructions.
Push the wheels up and down several times to loosen any loose debris that might be lodged in the wheel well.
It is important that both wheels are turned by hand so that they are turning freely and that each wheel exhibits the same amount of resistance.
Inspect the front caster wheel on the robot to make sure that it is free from any debris.
Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
