iRobot is a company that is known for manufacturing home robots. It is known for making home robots such as the Roomba, Scooba and the 590lm. iRobot is available in the United States, Canada, Mexico, China and Australia.
The company was founded with the purpose of making smart household robots that can clean your house or help you with your chores. iRobot has been around since 1990, and it has become a household name. It has sold millions of units since its release.
The Roomba can be used to clean different surfaces such as carpets, hard floors and rugs. You can even use it to vacuum the floor or to mop your floors with ease. You can also use it to vacuum furniture, or you can use it to sweep your floors using the cleaning pads provided by iRobot.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Roomba error '23'. Do you need help straight away? Visit our support page.
Let's get started
It has never been easier to solve error "23".
View list of solutions Contact an expertError information
-
Category
-
Error code23
-
ProductRoomba
-
DeveloperiRobot
-
First seenSeptember 6, 2021
-
VerifiedYes
What causes the 23 error?
The iRobot documentation indicates that error code '23' is caused by the following problem: "Battery Authentication Failure Ensure battery is iRobot® authentic".
Do you think there is another cause for this error? Let others know in the comments.
How to solve iRobot Roomba error 23
We've created a list of solutions which you can follow if you want to solve this Roomba problem yourself. Do you need more help? Visit our support page if you need professional support with Roomba right away.
iRobot solution
Please confirm that you are using an authentic iRobot battery. If the message persists, perform a robot reboot.
Do you still have problems with this error? Try one of the quick fixes below or leave a comment.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
There are many errors that can occur when you try to use iRobot Roomba Error 23. This error occurs when you try to use the robot or when your robot shows a Roomba’s Path Error. This error can be annoying and frustrating because you cannot use the robot properly.
The problem can be caused by a battery issue, a problem with the motor or a problem with the sensor. You might also encounter this error if you have other devices that are interfering with the proper functioning of iRobot Roomba Error. To fix this error, you need to try a few solutions.
The iRobot 23 Error will show a popup message “Battery Authentication Failure. Ensure the battery is iRobot authentic. Replace battery.” There is a possibility that the battery might be damaged or the battery not functioning correctly.
The first thing you can do is remove your Roomba’s battery and put it back again to its positions. You can try to turn it on and see if the message pops up again or not. If the error still occurs, you need to change the battery and buy it on the official shop. You can buy it online or offline and make sure the battery is authentic.
The other solution is to try to reboot your Roomba. You can click the clean button for 20 seconds until the clean button’s light starts spinning. Your Roomba will be shut down and you need around 2-3 minutes to turn it on again. Please wait for the message that will appear on the screen. If the message does not appear anymore, you can use your Roomba like usual.
If this does not work, then you can try contacting iRobot directly. You can also try contacting them through their customer support number or by filling a ticket online.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
