MapInfo is a software product that enables users to perform maps and location analysis. MapInfo Pro allows users to view, analyze, edit, interpret, understand and print out data in order to reveal relationships, patterns, and trends.
Sometimes when you try to use your computer, it will give an error message and tell you that something is wrong. Sometimes you will get an error message that says the Microsoft jet engine is not available to display error messages. If this error happens, the software that you were using will not start correctly.
Sometimes you may also get an error message that means that something is wrong with your device or that your connection is not working properly.
On this page, you will find more information about the most common causes and most relevant solutions for the MapInfo Pro error 'The Microsoft Jet Engine is not available for error information'. Do you need help straight away? Visit our support page.
Sometimes you will see common errors on your devices and problems with the servers that cause you to not be able to use them properly. But there are some things that you can do to fix these problems. If it happens to you, here are some things that you can do to fix it.
When you start MapInfo Professional, you are asked to activate your product using your user name and the password that you provided during installation of your MapInfo Professional software.
You need to provide a serial number and an access code that you supplied during the installation of MapInfo Professional.
MapInfo Professional requires 32-bit Access drivers, and when Office 64-bit is installed, the 32-bit Access drivers are often not installed.
MapInfo Professional is installed by double-clicking the MapInfo Professional icon that appears on your desktop computer. If this is the case, from the Start menu, choose MapInfo Professional from the list of programs selected.
MapInfo Pro 32-bit requires 32-bit drivers to work properly. However, because Office 64-bit drivers are installed, the 32-bit drivers are not automatically installed. MapInfo Pro uses the Windows Driver Service (Windows Driver Support), but due to a Microsoft policy, Windows drivers for 64-bit products are not automatically installed.
In other words, MapInfo Pro (32-bit) requires 32-bit Access drivers, but if you install Office 64-bit, 32-bit Access drivers are not installed automatically.
Usually, you will need to install 32-bit versions of Microsoft Access Database Engine 2010 (AccessDatabaseEngine.exe) by right-clicking on the Windows Start menu and choosing Run as administrator in Windows Explorer.
Microsoft does not support both drivers that you install on the same computer, because of incompatibility.
Any of the product editions or their components. It is important that you have administrator rights to install or uninstall a program on your computer. If you are not sure of the right permissions to install or uninstall the software, ask your IT system administrator for support.
You might also try contacting the company to get an answer to your problem. You can contact their customer support by calling them or visiting their website. They will help you diagnose the problem and resolve it. You will need to send the error message to the customer service department to allow them to fix it. Usually, they will help you figure out what to do to fix the error and will give you another solution if you try another method.