You are about to start a video call with a colleague or an important customer, but suddenly you see the error message '0xc00000e5' appear in Microsoft Teams.
Microsoft Teams is a collaboration tool that was developed by Microsoft and it is available for Windows 10, Windows 10 Mobile, iOS, and other devices. It is known for being an easy to use collaboration tool that allows you to share documents, presentations and whiteboards.
Microsoft Teams is a great tool that can help you to collaborate with your colleagues. It has a lot of features that allow you to manage all your meetings and it can be used as a tool for remote support as well. The app can be used by anyone from all over the world.
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On this page, you will find more information about the most common causes and most relevant solutions for the Microsoft Teams error '0xc00000e5'. Do you need help straight away? Visit our support page.
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View list of solutions Contact an expertError information
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Category
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Error code0xc00000e5
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ProductMicrosoft Teams
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DeveloperMicrosoft
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Operating system-
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Platform-
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First seenJune 2, 2021
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Verified-
How to solve Microsoft Teams error 0xc00000e5
We've created a list of solutions which you can follow if you want to solve this Microsoft Teams problem yourself. Do you need more help? Visit our support page if you need professional support with Microsoft Teams right away.
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Verified solution
There are many errors that can occur when you try to use Microsoft Teams. One of the most common errors is Microsoft Teams error code 0xc00000e5. This error occurs when you try to access the website or if you try to open a file in Microsoft Teams on your computer or if there is an issue with your internet connection or the device on which it is installed on. This error can be annoying and frustrating because you cannot access the website or the file properly.
The problem can be caused by an issue with your computer or it can be caused by your internet connection or it might occur if there is malware installed on your computer. To fix this error, you need to try a few solutions.
First of all, you might be experiencing this error when you are trying to open Microsoft Teams but you can't start the application. If this is the case, then it means that Microsoft Teams is not running on your computer. This is typically because of malware or an operating system error.
Applications like AVG, Comodo Dragon Cloud Antivirus, and other security software have been known to cause this error. For a solution to this error, try removing these applications and reinstalling Microsoft Teams. To do this, go to the Control Panel > Programs and Features and uninstall any of these applications. After you have removed the application, restart your computer.
Another possible solution is to restore your computer to a previous point in time, which can be done through the Windows 10 Control Panel. You can also try to update your Microsoft Teams and other programs through the Windows Update service. Try to use the safe mode option if you're unable to start Microsoft Teams using the normal mode.
Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.
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