Errorwise logo
  • Explore
  • Guides
  • Tools
    arrow_drop_down
    • Internet Speed Test
  • Blog
  • Contact
Get Support
Sign in
Get Support

Microsoft Teams error 0xcaa70007

  • Information
  • prev
  • next
Last updated on August 27, 2022
  • Share on Twitter
  • Share on Facebook
  • Share on LinkedIn
  • Share on Email

You are about to start a video call with a colleague or an important customer, but suddenly you see the error message '0xcaa70007' appear in Microsoft Teams.

Microsoft Teams is a tool that allows you to collaborate with your colleagues and it is available for Windows 10, iOS, and other devices. It is a very useful and easy to use collaborative tool that allows you to easily share documents, presentations and whiteboards with other users.

Microsoft Teams is a very useful tool that you can use to easily communicate with others in your team. Microsoft Teams is a great tool for managing your meetings and it can be used for remote support as well. It is very user-friendly and can be used by people from all over the world.

Tech Support 24/7
Ask a Tech Specialist Online

Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.

Ask a Tech Specialist Online
Get Help From a Technician Live

On this page, you will find more information about the most common causes and most relevant solutions for the Microsoft Teams error '0xcaa70007'. Do you need help straight away? Visit our support page.

Let's get started

It has never been easier to solve error "0xcaa70007".

View list of solutions Contact an expert
Error information
  • Category
    Collaboration
  • Error code
    0xcaa70007
  • Product
    Microsoft Teams
  • Developer
    Microsoft
  • Operating system
    -
  • Platform
    -
  • First seen
    June 2, 2021
  • Verified
    -
JustAnswer
JustAnswer
Information incorrect? Make a suggestion.

How to solve Microsoft Teams error 0xcaa70007

We've created a list of solutions which you can follow if you want to solve this Microsoft Teams problem yourself. Do you need more help? Visit our support page if you need professional support with Microsoft Teams right away.

Tech Support 24/7
Ask a Tech Specialist Online

Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.

Ask a Tech Specialist Online
Get Help From a Technician Live

Verified solution

It is possible that Microsoft Teams will not allow you to share files because the error may occur because of problems with the website or an installed program. Microsoft Teams error code 0xcaa70007. This error occurs when you try to access some websites or open a file in Microsoft Teams. It can also happen if your internet connection or the device on which it is installed is not working properly. This is extremely frustrating because it means that you cannot access some of the websites or other files that you would like to access.

It might be caused by a problem with your computer or your internet connection. It may be that your computer is infected with malware. You can solve this error by trying the following solutions.

We suggest that you go to Control Panel > User Accounts > Credential Manager > remove all credentials that are associated with Microsoft Office, and then try to sign in again. You should make sure that your Windows OS and Outlook 365 client are up to date.

Or, make sure that no other programs are open, such as Microsoft Office apps. Make sure you have Quit Teams installed on your computer. Right click the Teams icon on your taskbar and select Quit. In File Explorer, copy and paste the following code in the address bar of the browser:

C:Users%Username%AppDataLocalPackagesMicrosoft.AAD.BrokerPlugin_cw5n1h2txyewyACMicrosoftCryptoTokenBindingKeysKeys

Remove all items from this folder and restart Teams.

Some people might also try contacting Microsoft Customer Service for help. They usually have some solutions for you. Try contacting Microsoft at their support number or their website. Microsoft Customer Support will ask you to send them the error message that is showing on your screen. It may take some time for them to resolve this problem, but they will tell you what to do to fix your problem. They will give you another option.

Quick fixes

Try one of the quick fixes below to quickly resolve the Microsoft Teams error 0xcaa70007.

Restart your computer

Quick action

Restart your computer if you haven't already done so. A simple reboot can solve a lot of issues.

Read the full guide Report

Close the application

Quick action

If you haven't already done so, close and restart the application. The application may have run out of memory or needs a restart to clear out temporary files.

The close button may not be enough, as many applications remain running in the background and your system tray. Use the task manager to properly close the application.

Read the full guide Report

Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

Read the full guide Report

Clear the Credential Manager

Clearing the Credential Manager in Windows can solve authentication issues.

  1. Click on Start > Control Panel > User Accounts > Credential Manager.
  2. Select Windows Credentials.
  3. Select the password that you want to remove and then click Remove.
  4. Restart your computer to apply the changes.
Read the full guide Report

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

Need more help?

Your Microsoft Teams problem resolved in minutes

Chat with an expert

Do you need more help?

Tech experts are ready to answer your questions.

Ask a question
Errorwise logo
Explore
  • Errors
  • Guides
Errorwise
  • Blog
  • Contact
  • Privacy
Support
  • Support
  • Tools

© Errorwise 2022 - All rights reserved

Cart

Free ServiceNotification Form
Your name
Your email address
Add a comment

No thanks, I’ll keep searching..

We use cookies to ensure that we give you the best experience on our website.OKLearn more