Microsoft Teams is a must-have in today's workplace. Nothing is more inconvenient than receiving an error message such as 'caa90017' just when you need Microsoft Teams the most.
Microsoft Teams is a chat application that is available for both iOS and Android devices. It allows you to connect with your colleagues, friends, and family in real-time. You can use this application to send messages, make video calls and even create polls.
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On this page, you will find more information about the most common causes and most relevant solutions for the Microsoft Teams error 'caa90017'. Do you need help straight away? Visit our support page.
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Category
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Error codecaa90017
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ProductMicrosoft Teams
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DeveloperMicrosoft
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Operating system-
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Platform-
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First seenJune 2, 2021
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Verified-
How to solve Microsoft Teams error caa90017
We've created a list of solutions which you can follow if you want to solve this Microsoft Teams problem yourself. Do you need more help? Visit our support page if you need professional support with Microsoft Teams right away.
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Verified solution
There are times when this application will encounter an error or it will not work properly. When this happens, you might encounter a code 90017 error message on your device’s screen.
This error can occur when there is an issue with the application or it can occur when there is an issue with your device’s operating system. Sometimes, common device errors or server problems can also cause this error.
To fix this error, you need to try a few solutions. You should check your app settings for any updates that are available and make sure that all of the necessary permissions are enabled on your device.
You should also try reinstalling the app if it does not work properly after these steps have been completed successfully. If none of these solutions work, try these steps.
Solution 1: Update your Windows OS
The first thing that you should do is update your Windows OS. To do this, follow these steps:
Step 1: Click on the Start button and select Settings.
Step 2: Select Update and Security.
Step 3: Select Windows Update.
Step 4: Click on Check for updates and follow the on-screen instructions to install the latest updates for your device. This will allow your application to work properly again.
Solution 2: Clear the Credential Manager
Another solution that you can try is to clear the Credential Manager cache. To do this, follow these steps:
Step 1: Click on the Start button and select Settings.
Step 2: Select System > Apps & Features.
Step 3: Select Microsoft Teams > All apps. The app will display in the list of apps. Right-click on it and select Clear Credentials from the menu that appears.
Solution 3: Close unnecessary background programs
The third solution that you can try is to close any unnecessary background programs. To do this, follow these steps:
Step 1: Right-click on the Start button and select Task Manager.
Step 2: Choose the unnecessary software and terminate its usage.
If none of these solutions work out for you, you can try contacting Microsoft support for assistance.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
