Are you having trouble using the Netflix app? Several users have reported the error '500.-116' that prevents them from using Netflix.
Netflix is an online streaming service that was developed by Netflix Inc. It was founded on August 29, 1997. The service allows you to watch movies and TV shows online. It also allows you to watch movies and TV shows offline on your computer or your mobile devices.
There are many shows and movies that are available on Netflix. Some of the shows and movies are original, while others are licensed. It is up to you to decide which movies and TV shows you want to watch. You can watch fantasy movies and TV shows, romantic movies, family friendly shows, action movies, comedy TV shows, documentaries, anime and many more.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Netflix error '500.-116'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this Netflix problem yourself. Do you need more help? Visit our support page if you need professional support with Netflix right away.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
There are many errors that can occur when you try to watch a movie or a TV show on Netflix. The most common error is Netflix Error Code 500-116. This error occurs when you try to access the service properly.
The problem can be caused by an issue with your computer or your internet connection. Sometimes, common computer errors or server problems can prevent you from accessing the service properly. You might also encounter this error if other applications are interfering with the proper functioning of Netflix on your computer or if you have malware installed on your computer. To fix this error, you need to try a few solutions.
First of all the Netflix 500-116 error usually occurs on the Android devices after they upgrade to the latest software. After the upgrade process finishes, the users can not open the app and get this code.
You can try to troubleshoot the app by clicking Overview > click Netflix app icon > swipe left or right > Home button > try to open the Netflix again. This step usually tries to force close the app because the error is always shown on the screen.
After upgrading your Android devices, you need to restart or shut down your device. You can do it by pressing the power button and choose restart or power off. If you choose power off, you need to wait 1 to 2 minutes before turning it on again. If it is done, you can check the app, if it is working or not.
Another solution is to clear the cache and cookies. You can click Settings > Apps > Netflix > Storage > Clear cache. Then, try to open the app again.
The other way you can do it is you can contact Netflix Help Center to solve this error. You can try contacting them through their customer support number, filling a ticket online, and from their website to start live chat. The customer support will usually ask you to send them the error code that is appearing on your screen.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.