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Netflix error 80

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Last updated on June 25, 2022
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Are you currently experiencing problems with Netflix? One of the most common error messages of Netflix is error '80'.

Netflix is an online streaming service that is offered by Netflix Inc. It enables you to watch movies and TV shows that are available for streaming. Netflix was established on 29 August 1997. You can now watch movies and TV shows that are streaming on Netflix. It allows you to watch movies and TV shows that are currently streaming online. It is possible to view movies and TV shows that are streaming on Netflix. You can also download movies and TV shows that are also streaming on Netflix. You can watch them on your computer or on your mobile device.

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On this page, you will find more information about the most common causes and most relevant solutions for the Netflix error '80'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Video
  • Error code
    80
  • Similar errors
    Sorry, we could not reach the Netflix service. (-80)
  • Product
    Netflix
  • Developer
    Netflix
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
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How to solve Netflix error 80

We've created a list of solutions which you can follow if you want to solve this Netflix problem yourself. Do you need more help? Visit our support page if you need professional support with Netflix right away.

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Verified solution

There are many errors that people encounter while trying to watch a movie or television show on Netflix. Some of these errors are due to the way the Netflix app or your computer connects to the internet or your account is not updated regularly. Netflix error code 80 is one of the most common errors that people experience when trying to use Netflix. It is possible that when you try to access the website, you will be confronted with this error. When you get an error message that is frustrating or annoying, you might have to troubleshoot the error that you are seeing. Netflix does not allow you to connect to the servers and/or you cannot access the website properly.

Problems with your computer or your internet connection can cause you to not be able to access Netflix. Some errors may prevent you from accessing the site properly. It can also be caused by some software that is blocking Netflix from working on your computer, or by malicious software that has been installed on your computer. When you get an error message like this, you will have to do some troubleshooting in order to solve it.

Netflix error code 80 is a problem that you can experience when the Netflix app on your computer is not able to access the Netflix servers.

When you receive error code -80 when trying to use Netflix, make sure that your internet connection is working properly. If it is not, try restarting your device. If you are experiencing error code 80, try restarting the app and/or your device. If it still happens, try reinstalling the Netflix app on your computer. If the problem does not go away, it is possible that something is wrong with Netflix servers or with your Netflix account, so you can wait it out.

Check the server status of Netflix

Before you restart everything, check the server status of Netflix first. It may well be that Netflix is struggling with a temporary outage.

Check the status of Netflix

Quick fixes

Try one of the quick fixes below to quickly resolve the Netflix error 80.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

Read the full guide Report

Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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