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NOW tv error ovp_00005

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Last updated on December 7, 2021
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Are you currently experiencing problems with NOW tv? One of the most common error messages of NOW tv is error 'ovp_00005'.

Now TV is a streaming service that is available in the United Kingdom. It is an online streaming service that allows you to watch a variety of television channels and content on your computer or on your smartphone.

Now TV was launched in 2012 and it has been growing steadily since then. The service was developed by Sky and it is operated by Sky UK. The company is based in the United Kingdom and it is part of the Sky UK Group.

Now TV provides streaming of live television channels from all over the world, sports, movies, music videos, entertainment shows, games and many other channels. The live channels can be watched from any location where you have an internet connection or from your smartphone while you are traveling abroad. You can also use Now TV to access premium movies for free if you have a subscription plan with them.

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On this page, you will find more information about the most common causes and most relevant solutions for the NOW tv error 'ovp_00005'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Video
  • Error code
    ovp_00005
  • Similar errors
    -
  • Product
    NOW tv
  • Developer
    NOW
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
Information incorrect? Make a suggestion.

How to solve NOW tv error ovp_00005

We've created a list of solutions which you can follow if you want to solve this NOW tv problem yourself. Do you need more help? Visit our support page if you need professional support with NOW tv right away.

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Verified solution

There are some errors that can occur when you try to access Now TV through your computer or through your smartphone. This can prevent you from accessing the streaming service properly. One of these errors is the Now TV ovp_00005 error code which occurs when you try to connect to Now TV using an internet browser such as Internet Explorer or Google Chrome on your computer or when you try to connect to Now TV using an internet browser on your smartphone.

The problem can be caused by a server error, a network error or an issue with your computer or your internet connection. Sometimes, common computer errors or server problems can prevent you from accessing the streaming service properly. To fix this error, you need to try a few solutions.

First of all, this problem is common among users who are accessing Now TV via web browser. So, if you are using a web browser on your computer, you might need to try the official app from the Microsoft Store. You can find the Now TV app in the Microsoft Store and it is a great alternative to browser-based Now TV.

Another solution that you can try is to update your Now TV app to the latest version. You can find the latest version of the Now TV app in the Microsoft Store and you can update it manually. You can also try to connect your computer or your smartphone to a different Wi-Fi network. You can also try using an Ethernet cable instead of Wi-Fi or Ethernet if you have access to an Ethernet port.

If the problem still occurs, you can contact the developer for Support and Service. You can find it on their website and choose your location. It will directly take you to the correct section. They will ask you to describe the problem and give them some information about your device and about your software. After they review your issue, they will contact you back to solve this error.

Quick fixes

Try one of the quick fixes below to quickly resolve the NOW tv error ovp_00005.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

Read the full guide Report

Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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