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NOW tv error PL-0

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Last updated on February 21, 2022
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Do you want to watch a film or series on NOW tv, but are you getting the error message 'PL-0'?

Now TV is a streaming service that is available in the United Kingdom. It is an online streaming service that allows you to watch a variety of television channels and content on your computer or on your smartphone.

Now TV was launched in 2012 and it has been growing steadily since then. The service was developed by Sky and it is operated by Sky UK. The company is based in the United Kingdom and it is part of the Sky UK Group.

Now TV provides streaming of live television channels from all over the world, sports, movies, music videos, entertainment shows, games and many other channels. The live channels can be watched from any location where you have an internet connection or from your smartphone while you are traveling abroad. You can also use Now TV to access premium movies for free if you have a subscription plan with them.

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On this page, you will find more information about the most common causes and most relevant solutions for the NOW tv error 'PL-0'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Video
  • Error code
    PL-0
  • Similar errors
    -
  • Product
    NOW tv
  • Developer
    NOW
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
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How to solve NOW tv error PL-0

We've created a list of solutions which you can follow if you want to solve this NOW tv problem yourself. Do you need more help? Visit our support page if you need professional support with NOW tv right away.

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Verified solution

There are some errors that can occur when you try to access Now TV through your computer or through your smartphone. This can prevent you from accessing the streaming service properly. One of these errors is the Now TV pl-0 error code which occurs when you try to connect to Now TV using an internet browser such as Internet Explorer or Google Chrome on your computer or when you try to connect to Now TV using an internet browser on your smartphone.

The problem can be caused by a server error, a network error or an issue with your computer or your internet connection. Sometimes, common computer errors or server problems can prevent you from accessing the streaming service properly. To fix this error, you need to try a few solutions.

Click on the Home icon. Click on the option for Settings. Click on Factory reset. Select Reset. Follow the on-screen instructions to perform a factory reset and complete the process.

If that does not work, then try to uninstall Now TV and reinstall it again. You can also check your internet connection to see if it is working properly. Check the WiFi connection and the router settings. If you are still experiencing problems, changing your WiFi settings and connecting to a different router or a wired connection may help.

In addition, this error might also be caused by a server error on the Now TV service. If this is the case, you can wait for them to fix the issue. This might take a few hours.

Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.

Quick fixes

Try one of the quick fixes below to quickly resolve the NOW tv error PL-0.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
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Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

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Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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