Omron is a medical technology company known for being one of the most popular manufacturers of blood pressure monitors. The company was founded in 1933 and was established in Japan.
Omron also offers a multiple series of home blood pressure monitors that are known for being high-quality and reliable. Physicians and hospitals use these products to help monitor patients’ vital signs, such as heart rate, respiration rate, and pulse rate.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Blood Pressure Monitor error 'E5'. Do you need help straight away? Visit our support page.
Let's get started
It has never been easier to solve error "E5".
View list of solutions Contact an expertError information
-
Category
-
Error codeE5
-
ProductBlood Pressure Monitor
-
DeveloperOMRON Platinum
-
First seenSeptember 3, 2021
-
VerifiedYes
What causes the E5 error?
The OMRON Platinum documentation indicates that error code 'E5' is caused by the following problem: "The pulse rate is not detected correctly".
Do you think there is another cause for this error? Let others know in the comments.
How to solve OMRON Platinum Blood Pressure Monitor error E5
We've created a list of solutions which you can follow if you want to solve this Blood Pressure Monitor problem yourself. Do you need more help? Visit our support page if you need professional support with Blood Pressure Monitor right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
If you encounter the error code omron platinum e5 on your device’s screen, then you might encounter this error if there is an issue with your device or power supply.
To fix this error, you need to try a few solutions.
Try to be still
When you have a device that is sensitive to movement, try to be still. If you have been moving around a lot, then you should take out your device and let it sit for about 10 minutes before putting it back on.
When you are ready to put your device back on, you can then put it back on and check if the error code omron platinum e5 has disappeared from your screen.
Take off the cuff and put it back on
If you are using a blood pressure monitor that has a cuff on it, then you should try to take the cuff off and put it back on. You can do this by putting the cuff on your arm and making sure that you firmly secured the device to your arm.
You can also make sure that there is no clothing around the device or in between the device and your arm.
Take out the batteries
Sometimes, when there is an issue with your power supply. In this case, removing all the batteries from your device can fix this issue. When you remove all the batteries from your device, make sure that they do not cause any damage to the circuitry inside of your device.
Switch to cellular data
Sometimes, switching to cellular data can fix this issue. This can help you because you will not have to use the same power supply that is powering your device.
This should also allow you to have a more stable connection to the internet so that it will not interfere with the proper functioning of Omron.
Find a place with a stronger internet signal
Finding a place with a stronger internet signal can fix this issue. This should allow you to find a more stable connection to the internet so that it will not interfere with the proper functioning of Omron.
If none of the solutions work for you, contact Omron customer support for further help on the issue.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
