OneDrive is a cloud storage service that is developed by Microsoft. It was launched in 2007 and it is available for Windows 7, 8, 8.1, 10 and macOS. OneDrive allows you to store all your files in the cloud so that you can access them from any device that you have.
OneDrive also allows you to share your files with other people. You can share your files with other people using a variety of different ways such as using the sharing tools that are available on the service. In addition to these features, OneDrive also allows you to synchronize all your files with the cloud so that you can access them anytime and from any device.
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On this page, you will find more information about the most common causes and most relevant solutions for the OneDrive error '0x8004def4'. Do you need help straight away? Visit our support page.
Error information
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Category
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Error code0x8004def4
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ProductOneDrive
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DeveloperMicrosoft Corporation
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Operating system-
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Platform-
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First seenSeptember 11, 2021
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VerifiedYes
What causes the 0x8004def4 error?
The Microsoft Corporation documentation indicates that error code '0x8004def4' is caused by the following problem: "You may see 0x8004def4 if you are trying to use the OneDrive sync app while having the OneDrive store app installed.".
Do you think there is another cause for this error? Let others know in the comments.
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Verified solution
If you encounter an error while using OneDrive, then you might encounter an error code 0x8004def4 on your device’s screen. This error occurs when there is an issue with the cloud storage or if there is an issue with your account information. This error can be annoying and frustrating because it makes it difficult for you to access your files or share them with other people.
Usually, you need to perform a few troubleshooting steps to fix this error.
You may encounter an error code 0x8004def4 if you are trying to use the OneDriveSync app while you have the OneDrive Store app installed.
- Press the Windows key and hit "apps:onedrive"
- Select the option to uninstall and follow the prompts.
If you disable, uninstall, or unlink one drive on your computer, you won’t lose any files or data. By signing into your OneDrive account, you will be able to access all of your files.
If that does not work, try these steps to completely uninstall the OneDrive app for Windows 8.1. Then go ahead and try again.
Press the key combinations that are on the keyboard (windows + r) to run the windows. Then type the word “regedit” in the windows.
Find and delete the onedrives that are in the following path: hkey_current_usersoftware.
Expand the Microsoft folder. Click on the arrow. Within that folder you will see the OneDrive folder. Right-click on it and delete all of it.
After performing that process, you will only remove the one drive configuration. So you can rest assured that there will not be any data loss due to this change.
Then, uninstall Onedrive from your control panel and re-install it again.
Finally, install the plugin and sign into your account. Choose the folder location of one drive, and maybe there will be a message that says, This folder already has information and data. Say yes, and then continue.
