Are you trying to browse the internet using Safari, but are you getting the error message 'a decryption key error was encountered'?
Safari is a web browser that is available for many different operating systems such as Mac OS X, Windows, iOS and Android. Safari is a highly secure browser and it is known for being able to encrypt data that you enter into your browser.
Safari also provides users with the option to use encrypted data. This feature is known as Safari keychain. The encryption keys are stored in your Safari keychain and they are protected by a password. This password can be used to access the encryption keys if you forget them or if they are lost. However, sometimes you might encounter an error while using this feature or while trying to access your Safari keychain data. This error can occur when there is an issue with your computer or with your internet connection.
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On this page, you will find more information about the most common causes and most relevant solutions for the Safari error 'a decryption key error was encountered'. Do you need help straight away? Visit our support page.
Error information
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Category
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Error codea decryption key error was encountered
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ProductSafari
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DeveloperApple
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Operating systemMacOS, iOS, iPadOS
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PlatformMac
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First seenJuly 25, 2021
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Verified-
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Verified solution
A Safari keychain error can be caused by a server error, a network error or an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of Safari on your computer or if you have malware installed on your computer. To fix this error, you need to try a few solutions.
A decryption key error may be found if your computer or monitor is outdated or unsupported by the current version of Safari. You might also encounter this error if you are using an older version of Safari and the latest version of your operating system is not compatible with your computer.
So, make sure to check for any software updates that are available for your computer and that can be installed in order to fix this error. Also, make sure to install the latest version of Safari if you are using an older version of Safari.
This error can also be caused by a corrupt Safari keychain file. To solve this problem, you need to make sure that your keychain file is not corrupted or that it is the latest version of the file. You might also need to make sure that there are no conflicts between other applications and your keychain file.
Furthermore, try to disconnect your computer from other devices, such as the TV or an external monitor, and see if this helps. If the problem persists, you can always reach out to the company that made your computer or simply to the Safari support team. They can provide you with more information about this error and they can help you with fixing it.
