Samsung is a Korean electronics manufacturer that was founded in 1938. They established the company in Seoul, South Korea. Samsung is the world’s largest producer of smartphones and smartwatches.
It also produces TVs, refrigerators, tablets, cameras, and many other electronic devices.
Samsung has been producing air conditioners since 1975. We also know it for being one of the best air conditioner manufacturers in the world. People use these products all over the world.
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On this page, you will find more information about the most common causes and most relevant solutions for the AC error '604'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "604".
View list of solutions Contact an expertError information
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Category
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Error code604
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ProductAC
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DeveloperSamsung
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First seenSeptember 11, 2021
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VerifiedYes
What causes the 604 error?
The Samsung documentation indicates that error code '604' is caused by the following problem: "Tracking 10 or more errors between wired remote control < -> indoor unit/ventilation system (ERV)".
Do you think there is another cause for this error? Let others know in the comments.
How to solve Samsung AC error 604
We've created a list of solutions which you can follow if you want to solve this AC problem yourself. Do you need more help? Visit our support page if you need professional support with AC right away.
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Verified solution
If you encounter errors while using your Samsung air conditioner, then you might encounter error code Samsung 604 (AC) on your device’s screen. This error can occur when there is an issue with your device or it can occur when there is an issue with your power supply.
To fix this error, you need to try a few solutions.
- Replace the remote control
- Replace the indoor unit
Option 1: Replace the remote control
If you are experiencing error code Samsung 604 (AC) and the remote control is working fine, then you can try to replace the remote control.
After installing your new remote control, power on your air conditioner and press any button that says “Press” on it to test if everything works properly or not.
Option 2: Replace the indoor unit
If there are problems with either the outdoor unit or indoor unit, then you can try to replace the indoor unit. To do this, you need to remove the panel from the front of your air conditioner.
We can find this panel on the left side of your air conditioner or we can find it on the back of your air conditioner.
Once you have removed this panel, you will find a few screws and other components inside your air conditioner. Once everything is removed, you will need to remove some screws that are on the back side of your air conditioner.
After removing these screws, take out all components from inside your air conditioner. Once everything is removed, place them in a safe place, as we will need them later when installing your new indoor unit.
Then place your new indoor unit in the same spot where all of your components were placed before.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
