Shark is a brand of smart appliances that are available in the United States. Shark is a high-quality American brand that was founded in 1993 in Needham, Massachusetts, and is based out of Boston. Shark products are known to be high-quality and affordable. Shark offers a number of products that include vacuum cleaners, dryers, washers and refrigerators. Shark offers its products online or in some of its retail stores around the world.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Vacuum Cleaner error 'CLEAN (RED) + DOCK (BLUE) flashing lights'. Do you need help straight away? Visit our support page.
The Shark documentation indicates that error code 'CLEAN (RED) + DOCK (BLUE) flashing lights' is caused by the following problem: "Cliff sensor error".
Do you think there is another cause for this error? Let others know in the comments.
We've created a list of solutions which you can follow if you want to solve this Vacuum Cleaner problem yourself. Do you need more help? Visit our support page if you need professional support with Vacuum Cleaner right away.
Move your robot to a new location and clean its cliff sensors.
Do you still have problems with this error? Try one of the quick fixes below or leave a comment.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
If you encounter an error while using a certain Shark product or if you encounter problems with a particular Shark device, error code red dock blue lights will appear on your device screen. If this error occurs, your device is having problems. It can also occur when you have an issue with your power supply. Sometimes other errors caused by common devices or server problems can cause this error.
If you are experiencing this error, try a few different solutions.
If you find that the Clean light is continually flashing blue, the front sensors, drop sensors, or the vacuum's front bumper are reporting an error. Move the robot to a level surface so that it can maneuver freely. If the front bumper of the vacuum becomes stuck on an object, you might need to relocate the robot. If the CLEAN light continues to flash blue, you should take off the robot's front wheel and clean the wheel cavities.
If the vacuum's SPOT light is constantly flashing blue, this means that the robot cannot move because of any obstacles or obstacles. You may need to move the robot to a new location to resolve the issue.
If you notice that the DOCK and SPOT lights on your vacuum periodically alternate, it is possible that something is stuck in the main brush roll of the vacuum. Check the brush in the back of the vacuum for hair or debris. If you find that there is a lot of hair or debris in the main brush, simply remove the end cap and clean the brush from any dirt or hair. Use a damp cloth to wipe down any dirt or hair that may have built-up on the brush, the cleaning cap, or the cleaning bristles.
You can also try calling customer service to have them fix the error. If you call the Shark customer service number, you are allowed to visit their website. When someone in one of their customer support departments tells you that there is an error message that is showing on your screen, that person will usually ask you to send the error message to that department. When you finish doing that, you will know what kind of problem you should fix.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.