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Showmax error 403

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Last updated on June 14, 2022
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Are you having trouble using the Showmax app? Several users have reported the error '403' that prevents them from using Showmax.

Showmax is a streaming service that is available in various countries around the world. It was founded in 2015 and was established in South Africa. The company offers different video streaming services, such as live streaming and video on demand.

Showmax offers a wide variety of content that includes movies, television shows, music videos, and many other forms of entertainment. You can access this content through a subscription plan or you can access it for free.

The company also provides you with options to stream your favorite shows or movies from different countries around the world.

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On this page, you will find more information about the most common causes and most relevant solutions for the Showmax error '403'. Do you need help straight away? Visit our support page.

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It has never been easier to solve error "403".

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Error information
  • Category
    Video
  • Error code
    403
  • Similar errors
    -
  • Product
    Showmax
  • Developer
    Showmax
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
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How to solve Showmax error 403

We've created a list of solutions which you can follow if you want to solve this Showmax problem yourself. Do you need more help? Visit our support page if you need professional support with Showmax right away.

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Verified solution

If you are having issues with your account or if you encounter errors while using Shownmax’s website or apps, then you might encounter error code 403 on your device’s screen.

This error can occur when there is an issue with your account or it can occur when there is an issue with your computer or your internet connection. Sometimes, common device errors or server problems can also cause this error.

To fix this error, you need to try a few solutions.

Solution 1: Turn off your VPN

When you have this error, it means that your internet connection is not working properly. When this happens, you might encounter some errors while using the services offered by Showmax. One of the best ways to fix this error is to turn off your VPN or any other internet security protection.

When you are connected to a VPN service, it can cause problems with your computer or your internet connection. If there is an issue with your VPN service, then you might encounter errors while using Shownmax’s website or apps.

Solution 2: Verify that you have permission to visit the URL

Sometimes you need to log in before you can access the services offered by Showmax. If you are not logged in, then you might encounter errors while using the website or apps. You can fix this error by verifying that you have permission to visit the URL that is showing the error code 403.

Solution 3: Try logging in to your ShowMax account using a different link

Try logging in to your ShowMax account using this link: https://www.showmax.com/

If you are still having issues with your account, then you can contact the Showmax support team through their website.

Quick fixes

Try one of the quick fixes below to quickly resolve the Showmax error 403.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
Read the full guide Report

Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

Read the full guide Report

Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

Read the full guide Report

Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

Read the full guide Report

Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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