Do you want to watch a film or series on Sky Go, but are you getting the error message 'MR104'?
Sky Go is a streaming service that was launched by Sky on 11 January 2006. It is available for Windows; macOS; PlayStation 4; PlayStation 5; Xbox Series X and Series S; Xbox One; Amazon Fire TV; iOS; and Android.
Sky Go offers video streaming services that allow you to watch TV shows and movies online. It allows you to stream content from channels such as Sky One, Sky Sports, Sky Atlantic, Sky Movies and so on. You can also watch live sports events on the service.
On this page, you will find more information about the most common causes and most relevant solutions for the Sky Go error 'MR104'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this Sky Go problem yourself. Do you need more help? Visit our support page if you need professional support with Sky Go right away.
There are many errors that can occur when you try to use the service. One of the most common errors is the Sky Go MR104 error. This error occurs when you try to access your account information or when you try to log into the service. The problem can be caused by a server error or an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of Sky Go on your computer or if you have malware installed on your computer. To fix this error, you need to try a few solutions.
The Sky Go MR104 error usually occurs on the Sky Q box. The user will get this error when they are trying to use the Sky Q box. This error will be followed by the message “There has been a problem finding your Sky Q box on the network”.
You need to check the status of your Sky Q box. You can go to Setting and choose Status. If the result is all thick , you need to restart your Sky Q box. You need to press the standby > Wait the remote command light > Confirm the light > Press Sky > Press Sky to turn on the box. Then, you can try to use it like usual.
There is a possibility that you put your Sky Q box too far from your main box. You can get them closer. However, you need to reset your box to refresh the connection between them. You can go to Settings > Setup > Network > Reset > press the WPS button on your box. Then, you can try to use it like usual.
Lastly, you can also try contacting the Sky customer support team. You can try contacting them through their customer support number or by filling a ticket online. The customer support will usually ask you to send them the error code that is appearing on your screen.