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Star Wars: Battlefront II error 426

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Last updated on December 13, 2021
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Are you unable to play Star Wars: Battlefront II tonight due to the '426' error? Well, you're not the only one experiencing problems with Star Wars: Battlefront II right now.

Star Wars Battlefront II is an action shooter video game that was developed by DICE and published by Electronic Arts. The game was released on November 17, 2017 for Microsoft Windows, PlayStation 4 and Xbox One. It is the sequel to Star Wars Battlefront and takes place in the time between Star Wars Episode VI: Return of the Jedi and Star Wars Episode VII: The Force Awakens.

Playing the game is simple, and this is what the developer was aiming for. The game is easy to learn and play. It features different characters and different gameplays that you can choose from. It can be a fun game to play with your friends and family.

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On this page, you will find more information about the most common causes and most relevant solutions for the Star Wars: Battlefront II error '426'. Do you need help straight away? Visit our support page.

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It has never been easier to solve error "426".

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Error information
  • Category
    Games
  • Error code
    426
  • Similar errors
    -
  • Product
    Star Wars: Battlefront II
  • Developer
    DICE
  • Operating system
    -
  • Platform
    -
  • First seen
    May 27, 2021
  • Verified
    -
JustAnswer
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How to solve Star Wars: Battlefront II error 426

We've created a list of solutions which you can follow if you want to solve this Star Wars: Battlefront II problem yourself. Do you need more help? Visit our support page if you need professional support with Star Wars: Battlefront II right away.

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Verified solution

If you are having issues with the game, then you might encounter error code 426,  Star Wars Battlefront II error 426 occurs because of an underage player trying to play the game, this can be blocked by either an adult or a family member that is of the same age as the underage player. 

It turns out that this problem is related to the account DoB (Date of Birth) that is initially configured when the Xbox Profile is created. If the account is under 13 years old, you will not be able to join multiplayer games on most of EAs releases.

In this case, you can circumvent the issue entirely by creating a new Xbox One profile that is of age. Else, you can open a support ticket with EA and go to the process of changing the DoB or wait for the account to come of age and follow the instructions to make the migration to an adult account.

This problem is most commonly reported to occur on Xbox One and occurs in scenarios where the age set up for the account is keeping the user from playing multiplayer (birthdate is under 13 years).

Keep in mind that this is an EA Policy, not Xbox Live or PSN. Several affected users facing the same problem have reported that this is not something that Xbox Support can help with since the restriction is imposed on the EA account – other games don’t have this type of restriction.

Just like with Battlefield 1 or Battlefield V, the quickest way to fix this problem is to create a new Xbox Profile and use an age that makes the user over 18 years old.

If you still can’t solve this problem you can visit their website and contact the EA Account. 

Quick fixes

Try one of the quick fixes below to quickly resolve the Star Wars: Battlefront II error 426.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
Read the full guide Report

Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Update your graphics card drivers (PC)

If you're playing this game or app on a PC, make sure you have the latest graphics card drivers installed, otherwise your games and apps may crash. Depending on your operating system and graphics card, install the latest drivers for your video card.

Download NVIDIA driversDownload AMD drivers Read the full guide Report

Install DirectX 11 or DirectX 12 (PC)

Turn off DirectX 12 or change from DirectX 12 to DirectX 11 in the video settings of the game you're trying to play. The differences between DirectX 11 and DirectX 12 are quite significant. DirectX 11 provides a much smoother framerate for low-to-midrange PCs.

Read the full guide Report

Disable the Nvidia In-game Overlay (PC)

The Nvidia Geforce Experience overlay can cause video issues and errors while playing games or watching videos. Turn off the in-game overlay.

  1. Open GeForce Experience and login if you're not logged in yet.
  2. Click the Settings (icon) at the top right.
  3. Click the General tab, turn off IN-GAME OVERLAY, and close the program.
Read the full guide Report

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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