TCL Technology is a Chinese company that designs, manufactures and sells electronic products for the consumer market. TCL Technology was founded in 1981 in Huizhou, China.
Cool, comfortable and effective air conditioning is what we all need to have. The TCL Technology air conditioner provides you with the best cooling in your home. It has been designed in such a way that it uses the most effective air circulation to ensure that the room temperature is maintained at a level of your choice.
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On this page, you will find more information about the most common causes and most relevant solutions for the AC error 'P5'. Do you need help straight away? Visit our support page.
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It has never been easier to solve error "P5".
View list of solutions Contact an expertError information
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Category
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Error codeP5
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ProductAC
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DeveloperTCL
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First seenSeptember 9, 2021
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VerifiedYes
What causes the P5 error?
The TCL documentation indicates that error code 'P5' is caused by the following problem: "Subcooling protection under cooling mode".
Do you think there is another cause for this error? Let others know in the comments.
How to solve TCL AC error P5
We've created a list of solutions which you can follow if you want to solve this AC problem yourself. Do you need more help? Visit our support page if you need professional support with AC right away.
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Verified solution
While the products are generally great, it doesn't meant that there will be no problem in getting the room temperature to the required level. You need to know that some device errors may occur while the air conditioner is being used. Therefore, you should always be ready to handle such situations.
If you are having problems using your TCL products, or if you are experiencing errors while using your home appliances, the error code P5 may appear on your device screen. It could be that your device is having issues, or that your power supply is not working properly. Sometimes common device errors or server problems cause this error. You may need to perform some troubleshooting on your part.
P5 means that your unit is not completely cooling properly. It is likely that the clutch on the compressor is faulty, so it is recommended that you buy a new compressor or purchase a second hand compressor and swap the clutch over.
When there is a heat problem, the system will start to defrost. If your filters are clean and if it still does the same thing then it is probably because the system is short; in this case, a qualified refrigeration mechanic will be needed.
Check if any obstructions are blocking the air vents in your home or office. Install the indoor unit as required in the Instruction Manual and ensure that the air flow from the indoor unit to the outdoor unit is smooth. Check if the thermostat is drifting, short circuiting or is open circuited.
You may also try contacting TCL Customer Service to have them help you resolve this issue. Try contacting the company through their support number or their website. If you get an error code, just send it to the customer support. You will be told what to do next for the problem and they will recommend you another solution.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
