Are you trying to use the Viber app, but are you getting the error message 'in backup process'?
Viber is a popular messaging application that is available for multiple platforms, such as Android, iOS, Windows Phone, and Blackberry. It is a voice and video messaging application that can make voice calls and send text messages.
It is an application that allows you to make free calls to any phone number and it also allows you to send text messages as well.
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On this page, you will find more information about the most common causes and most relevant solutions for the Viber error 'in backup process'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this Viber problem yourself. Do you need more help? Visit our support page if you need professional support with Viber right away.
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This application might cause problems when you try to use it. The most common error that you might encounter while using Viber is viber-in-backup-process.
This error occurs when the app tries to connect with your phone but it cannot do so because there are issues with your phone or there are issues with the network or the internet connection.
To fix this error, you need to try a few solutions.
Solution 1: Turn on iCloud for Viber
The first solution that you can try is to turn on iCloud for Viber. The iCloud feature of Viber allows you to keep your contacts and messages on your phone and in the cloud.
If you are not using iCloud, then you should make sure that you turn it on. You can do this by going to Settings > Viber and checking the box next to “Use iCloud”.
Solution 2: Check iCloud storage usage
The second solution that you can try is to check the iCloud storage usage. The iCloud storage is used to store all your contacts and messages on the cloud.
If you are using iCloud, then you should make sure that you have enough space in your phone’s storage to save all your messages and contacts.
You can do this by going to Settings > Viber and tapping on the account name that you are using. From there, tap on “Storage” and make sure that it shows at least 50% of the storage capacity of your phone.
Solution 3: Backup with the Fone Rescue app
The third solution that you can try is to back up your phone with the Fone Rescue app. This app is available for Android and iOS and it allows you to back up your data on your phone. It also allows you to restore all your data on the same phone or another phone.
To back up your Viber messages, contacts, call logs, videos, and photos, you can use this app. You can download it from the Google Play Store or the App Store.
If none of these solutions work, then you should contact Viber support to help you fix this error.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.