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Xiaomi Roborock error 3

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Last updated on June 14, 2022
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Xiaomi is a Chinese smartphone manufacturer that was founded in 2010. The company has its headquarters in Beijing, China. The company is known for producing high-quality smartphones at affordable prices.

Xiaomi smartphones are available in different price ranges and they are also available in different models. Some of the most popular Xiaomi phones include the Xiaomi Mi 6, the Xiaomi Mi Note 2, the Xiaomi Redmi Note 4X, and the Xiaomi Redmi 4 Prime.

In addition to these models, there are other products that are available such as televisions, air purifiers and speakers. These products are also sold online or through retail stores in different countries around the world.

Besides these products, other Xiaomi products are sold through Amazon India such as Xiaomi air purifiers and Smart rice cookers. However, there is one product that is known for being a bestseller on Amazon India – Roborock S5 Plus Robotic Vacuum Cleaner.

This product is an automatic robotic vacuum cleaner that uses Alexa to control it so you can talk to it using your voice.

It comes with Wi-Fi and Bluetooth capabilities so you can connect it to your smart devices such as smartphones or tablets. It also comes with a remote control that you can use to control the device.

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On this page, you will find more information about the most common causes and most relevant solutions for the Roborock error '3'. Do you need help straight away? Visit our support page.

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It has never been easier to solve error "3".

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Error information
  • Category
    Appliances
  • Error code
    3
  • Product
    Roborock
  • Developer
    Xiaomi
  • First seen
    September 5, 2021
  • Verified
    Yes
JustAnswer
JustAnswer
Information incorrect? Make a suggestion.

What causes the 3 error?

The Xiaomi documentation indicates that error code '3' is caused by the following problem: "A wheel is suspended".

Do you think there is another cause for this error? Let others know in the comments.

How to solve Xiaomi Roborock error 3

We've created a list of solutions which you can follow if you want to solve this Roborock problem yourself. Do you need more help? Visit our support page if you need professional support with Roborock right away.

Xiaomi solution

Move the robot to a new location and restart.

Do you still have problems with this error? Try one of the quick fixes below or leave a comment.

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Verified solution

This error can occur when there is an issue with your device or it can occur when there is an issue with your power supply. Sometimes, common device errors or server problems can also cause this error. To fix this error, you need to try a few solutions.

Solution 1: Rotate the laser unit gently

This is a very simple solution that can help you fix this error. This will help to re-align the laser unit and then it will start working again. To do this, you need to do the following:

First, you need to remove the power supply from your device.

Now, press and hold the power button for 5 seconds and then release it. After that, gently rotate the laser unit.

This will help to re-align the laser unit and then it will start working again.

Solution 2: Move the vacuum cleaner to another location

This is another simple solution that can help you fix this error. You need to move the vacuum cleaner to another location. It's because there is a possibility that the wheel is suspended and that's how the error happens.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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