How to restart your device

In some cases, your device is not responding or certain apps are no longer working. In that case, it's recommended that you restart your device.

If you need help restarting a specific device, use one of the device specific guides below.

Restarting your device

1. If your device is connected with a power cable, unplug the power cord from your device for at least 1 minute.
2. While the device is unplugged, press and hold the power button on your device for at least 30 seconds to discharge it, or follow the instructions on the display when you turn it off.
   You can also leave the device unplugged for 3 minutes if the device does not have a power button.
3. Plug your device back in and turn your device back on.