Are you currently experiencing problems with Amazon Prime Video? One of the most common error messages of Amazon Prime Video is error 'invalid_geo_ip'.
Amazon Prime Video is an online streaming service that is owned by Amazon. It allows you to watch movies and TV shows that are available on Prime Video. The service also allows you to watch movies and TV shows that are available on Amazon Instant Video. You can access this service through your computer, your smartphone or through your television set.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Amazon Prime Video error 'invalid_geo_ip'. Do you need help straight away? Visit our support page.
Let's get started
It has never been easier to solve error "invalid_geo_ip".
View list of solutions Contact an expertError information
-
Category
-
Error codeinvalid_geo_ip
-
Similar errors-
-
ProductAmazon Prime Video
-
DeveloperAmazon
-
Operating system-
-
Platform-
-
First seenMay 30, 2021
-
Verified-
What causes the invalid_geo_ip error?
The Amazon Prime Video error "invalid_geo_ip" is caused by a geolocation issue. It is usually displayed when the country set in your Amazon Prime Video settings doesn't match the country from which you're trying to stream a video.
Do you think there is another cause for this error? Let others know in the comments below.
How to solve Amazon Prime Video error invalid_geo_ip
We've created a list of solutions which you can follow if you want to solve this Amazon Prime Video problem yourself. Do you need more help? Visit our support page if you need professional support with Amazon Prime Video right away.
Tech Support 24/7
Ask a Tech Specialist Online
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
Verified solution
There are many errors that can occur when you try to use Amazon Prime Video. One of the most common errors is Amazon Prime Video Error invalid_geo_ip. This error occurs when you try to use the application or when you try to access your account information in the application. This error can be annoying and frustrating because you cannot access the application properly.
The problem can be caused by a server error or a network error or it can be caused by an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of Amazon Prime Video on your device or a corrupted file. To fix this error, you need to try a few solutions.
The Amazon Prime Video invalid_geo_ip usually occurs because the users use a VPN when running the applications. If they use a VPN, the video will not play and the user can not watch anything.
You can try to enable your VPN when you want to watch with your Amazon Prime Video. You can go to your VPN app and choose turn off or enable. Besides that, your Amazon Prime Video must be located in a certain country where the application can play. After that, you can log out from your account and restart your device. Then, you can login and watch some videos.
If the error occurs on your Amazon Fire TV Stick, you need to enable your VPN and restart the device. You can go to Home > Settings > Applications > Manage Installed Applications > Amazon Prime Video > Force Stop and Clear Data > Settings > Device > Restart. Then, you can try to watch and check if the error still occurs or not.
The other thing you can do is to contact the developer for Support and Service to solve this error. You can try contacting them through their customer support number, filling a ticket online, and from their website to start live chat. The customer support will usually ask you to send them the error code that is appearing on your screen.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
