Viking Spas became famous in the 1970s when they created one of the first round spas for sale to the Americans. Viking Spas remains committed to providing a range of quality spa products at a price that a family can afford. Viking Spas and Baths have been the market leader in the spa industry ever since they first began manufacturing non-skid floors in the late 1980s.
However, even the best machines and products can malfunction, and Viking Spas recognizes this by providing a comprehensive error code guide. This guide lists the most common spa errors and their corresponding solutions. By knowing the most common spa errors, you can easily troubleshoot and correct any issues before they become serious.
Viking Spa models feature slide-on water stopper valves, called Gate Valves. When the valves are turned off, the motor will not work properly. This will cause serious damage to the pump and/or the heater.
If you are dealing with a leaky pump that will not flow, you must manually close the bleed plug on the face of the pump and cycle the pump at maximum speed for 30 seconds. It is important to do this on a regular basis.
If it’s not a new installation, and it’s already refilled, check if the skimmer is fully affixed to the pool — at least three quarters of the way.
Also, check that the gate valves on your water pumps are fully opened and that the filter inside your water pump is fully cleaned.
If your pump does not prime or function, it could be because the gate valves are closed, there is improper wiring to the spa, or the water level in the spa is too low.
The code “–” means temperature is unknown. The temperature will be shown after the pump runs for 2 minutes.
The code “HH” means “Overheat” – The spa has shut off. One of the sensors has detected 118 °F/48 °C at the heater. The action required for this is to not ever enter the water. Removing the cap should enable it to cool down. Easily reset devices by pressing any button on your keyboard.
The code “OH“ means “Overheat” – The spa has shut off. One of the sensors has detected that the spa water is 110 °F/43 °C. The action required for this is to not ever enter the water. Temperatures should be set at 107 °F/42 °F.
The code “IC” means “Ice” – There’s detected potential freezing conditions. There are no actions required for this. The pump will automatically activate regardless of spa status.
The code “SA” means the spa has shut off. The sensor that is plugged into the Sensor “A” jack is not working. It might appear briefly when the room is extremely hot, and then vanish when the heat is gone.
The code “SB” means the spa has shut off. The sensor that is plugged into the Sensor “B” jack is not working. It might suddenly appear when the heater is too hot and will vanish when the heater cools down.
The code “SN” means sensors are all out of balance. It is important to know the water levels in our spas. Check the water level in the spa and replenish as needed. Make sure that the pump is seated properly.