Do you want to play music via the Amazon Music app, but are you getting the error message '153'?
Amazon Music is a music streaming service that was launched by Amazon. It is available in several countries such as the United States, United Kingdom, Germany, France, Japan and Spain. It allows you to stream your favorite music on your computer or on your smartphone. You can also download songs and albums for offline listening.
The service is available for free to use but you need to sign up for an account if you want to use the service. The app has different designs depending on the platform that you are using it on. The app allows you to play different genres of music such as pop, hip-hop, country and many more. It also allows you to add songs and albums to your library so that you can listen to them offline whenever you want.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
On this page, you will find more information about the most common causes and most relevant solutions for the Amazon Music error '153'. Do you need help straight away? Visit our support page.
In the event that the Amazon Music app is unable to retrieve music files, Exception #153 will be displayed.
Do you think there is another cause for this error? Let others know in the comments below.
We've created a list of solutions which you can follow if you want to solve this Amazon Music problem yourself. Do you need more help? Visit our support page if you need professional support with Amazon Music right away.
Connect with the Expert via email, text or phone. Include photos, documents, and more. Get step-by-step instructions from verified Tech Support Specialists.
There are many errors that can occur when you try to use Amazon Music on your computer or on your smartphone. One of the most common errors is Amazon Music 153 Error when you try to play a song or when you try to add a song or album into your library. This error occurs because of a problem with the program itself or it occurs because of an issue with your computer or your internet connection.
To fix this error, you need to try a few solutions.
You can consider the Amazon Music 153 Error occurs because of the internet connection issue. If that is the problem, you need to check your internet connection. You can try to check your modem or router and see if it is working or not. Then, you can try to restart it and connect it again to your device. Besides that, you need to check if the cable is in good condition or not. Sometimes, the internet connection disturbed because of the cable. If the cable is damaged, you need to change it to the new one.
Another possibility is server maintenance. Server maintenance is usually done by the developer to bring better experience for the users. If there is server maintenance, then it means the problem is on the developer’s side. You will have to wait for the problem to be fixed. This might take a few hours or days, depending on the severity of the problem. You can try to force close the app and clear the cache and data. You can do it by clicking on Settings > Applications > Amazon Music > Clear Cache and Data.
The other way you can do it is you can contact Amazon Music Help Center to solve this error. You can try contacting them through their customer support number, filling a ticket online, and from their website to start live chat. The customer support will usually ask you to send them the error code that is appearing on your screen.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.