It's not uncommon to get an error message in Windows, but if you get an error message like '0x80508023' from Windows Defender, it is important to solve it as soon as possible.
Windows Defender is a Windows security application that can be used to prevent malware from entering your computer. It is an anti-malware program that has been developed by Microsoft. The Windows Defender application can be used to remove malware and spyware from your device.
On this page, you will find more information about the most common causes and most relevant solutions for the Windows Defender error '0x80508023'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this Windows Defender problem yourself. Do you need more help? Visit our support page if you need professional support with Windows Defender right away.
Windows Defender is a useful application that can be used to keep your computer safe. However, sometimes, Windows Defender might encounter an error. One of the most common errors that you might encounter is Windows Defender 0x80508023 Error. This error occurs when the program could not find the malware and other potentially unwanted software on this computer.
The problem can be caused by indicating the malicious file may have been in your browser cache/temporary internet files and was removed or blocked by one of several mechanisms and could explain why there is no longer a detection.
The error mostly occurs due to virus, malware, or Trojan attack. If any malicious file was found in your browser cache, the Windows Defender error might occur.
To fix this problem you need a few solutions.
If you have recently installed any apps, uninstall the software.Uninstall any third-party Antivirus or Security software installed on your computer. Clear your browser cache and check if the error appears again.
If the error appears while scanning a particular drive, check whether the drive is properly connected. If you are scanning a particular drive over a network, make sure that your device is connected to the wireless network. Then, run the scan again.
Reboot your Windows computer and check if the issue has been resolved.
If you are scanning a folder, right-click on the folder and select Properties. Now, you can view the information about the folder.
If the error occurs only while scanning an external hard disk, ensure that you have connected the hard disk properly to your computer.
Sometimes, there may be issues with the port on your computer. If there is a loose connection, try connecting the drive to another port on your computer. Press the Windows and E buttons together to open the File Explorer window.
Select the Quick access section on the left panel. Click General, and uncheck the Show frequently used folders in the Quick access’ option.
Also, deselect the ‘Show frequently used files in Quick access’ option. Then, click on the Apply button. Exit the Folder Options window by clicking Close. Reboot your computer and now run a scan using Windows Defender.
Now, the Windows defender error code 0x80508023 won’t appear again.