Do you want to watch a film or series on Amazon Prime Video, but are you getting the error message 'license generate challenge failure'?
Amazon Prime Video is an online streaming service that is owned by Amazon. It allows you to watch movies and TV shows that are available on Prime Video. The service also allows you to watch movies and TV shows that are available on Amazon Instant Video. You can access this service through your computer, your smartphone or through your television set.
On this page, you will find more information about the most common causes and most relevant solutions for the Amazon Prime Video error 'license generate challenge failure'. Do you need help straight away? Visit our support page.
We've created a list of solutions which you can follow if you want to solve this Amazon Prime Video problem yourself. Do you need more help? Visit our support page if you need professional support with Amazon Prime Video right away.
There are many errors that can occur when you try to use Amazon Prime Video. One of the most common errors is Amazon Prime Video License Generate Challenge Failure Error. This error occurs when you try to use the application or when you try to access your account information in the application. This error can be annoying and frustrating because you cannot access the application properly.
The problem can be caused by a server error or a network error or it can be caused by an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of Amazon Prime Video on your device or a corrupted file. To fix this error, you need to try a few solutions.
The Amazon Prime Video License Generate Challenge Failure Error typically happens when you are trying to watch the video and it fails. Even though you are trying to watch other movies, Amazon Prime Video still shows this error.
You can try checking your internet connection. You can try to check your modem or router and see if it is working or not. Then, you can try to restart it and connect it again to your device. Besides that, you need to check if the cable is in good condition or not. Sometimes, the internet connection disturbed because of the cable. If the cable is damaged, you need to change it to the new one.
You can try to clear the cache data. You can do it by clicking Settings > Applications > Manage Installed Applications > Amazon Prime Video > Clear Cache > Clear Data. If the error still occurs, you can install the app then reinstall it again to your device. Next, you can restart your device by clicking the power button and choosing restart.
You can also check your Amazon account settings. Sometimes this error occurs because of the billing problem and country setting. In your account, choose Country/Region Settings and update your current country. Then, you can close the app and reopen it.
If the problem still occurs, you need to contact Amazon Help and Customer Service. The customer support will usually ask you to send them the error code that is appearing on your screen.