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Crave error 5706

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Last updated on October 30, 2021
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Are you having trouble using the Crave app? Several users have reported the error '5706' that prevents them from using Crave.

Crave TV is a Canadian television service that was launched on December 11, 2014. It is available on several platforms such as iOS/iPadOS, Android and Android TV devices, Apple TV, Samsung Smart TVs produced since 2014, Xbox One, Xbox Series X/S, Amazon Fire TV, Chromecast, Roku, PlayStation 4, and PlayStation 5.

Crave TV is a premium service that offers content such as original series and movies. It has different packages such as Crave Plus which offers HD content and the Crave subscription which offers SD content.

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On this page, you will find more information about the most common causes and most relevant solutions for the Crave error '5706'. Do you need help straight away? Visit our support page.

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It has never been easier to solve error "5706".

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Error information
  • Category
    Video
  • Error code
    5706
  • Similar errors
    -
  • Product
    Crave
  • Developer
    Crave
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
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How to solve Crave error 5706

We've created a list of solutions which you can follow if you want to solve this Crave problem yourself. Do you need more help? Visit our support page if you need professional support with Crave right away.

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Verified solution

There are some issues that can occur when you try to access your account information or when you try to play videos or shows on your computer or smartphone using the Crave TV app. One of the most common errors is Crave TV 5706 error which prevents you from accessing your account information properly. This error can be annoying and frustrating because you cannot access the service properly.

The problem can be caused by an issue with your computer or it can be caused by an issue with your internet connection. Sometimes, common computer errors or server problems can prevent you from accessing the service properly. To fix this error, you need to try a few solutions.

First of all, if you are using a mobile device, you can try uninstalling and reinstalling the Crave TV app. This can fix most of the errors and you can then try using the app again. Clear your device's cache and data to see if this solves the problem. Close all background apps before you try to use the Crave TV app. This is a simple solution but it works for most people.

If you are using a computer, you can try updating your browser and the Crave TV app. To do this, go to the browser's settings and then update the browser. After that, update the Crave TV app as well. Also, try using a different internet connection if possible.

Sometimes, software bugs and server maintenance can cause the Crave TV 5706 error. If this is the case,  then it means the problem is on the developer’s side. This means that the problem will be fixed immediately. You will have to wait for the problem to be fixed. This might take a few hours or days depending on the severity of the problem.

If the above solutions do not work, then you need to contact the support team. You can contact them through email or by calling them.

Quick fixes

Try one of the quick fixes below to quickly resolve the Crave error 5706.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
Read the full guide Report

Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

Read the full guide Report

Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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