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HBO Max error 201

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Last updated on February 2, 2022
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Do you want to watch a film or series on HBO Max, but are you getting the error message '201'?

HBO Max is a subscription-based online video streaming service. It was released on May 27, 2020 for multiple platforms such as Windows Computer or Samsung TV. HBO Max is available in many languages, including English, Spanish, Brazilian, and Portuguese.

HBO Max is an online streaming service that allows you to watch movies and TV shows. You can use your HBO Max account to access different TV shows, films and other media. HBO Max allows you to access content on multiple devices such as desktop computers, laptops, smartphones and tablets. It has over 15 million users worldwide.

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On this page, you will find more information about the most common causes and most relevant solutions for the HBO Max error '201'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Video
  • Error code
    201
  • Similar errors
    -
  • Product
    HBO Max
  • Developer
    HBO Max
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
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How to solve HBO Max error 201

We've created a list of solutions which you can follow if you want to solve this HBO Max problem yourself. Do you need more help? Visit our support page if you need professional support with HBO Max right away.

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Verified solution

There are many errors that can occur when you try to use HBO Max on your computer or on your smartphone or tablet. One of the most common errors is HBO Max Error Code 201. This error occurs when you try to sign in to your account or when you try to stream a movie. This error can be annoying and frustrating because you cannot access the services properly on your computer or on your smartphone or tablet.

The problem can be caused by a server error, a network error or an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of HBO Max on your computer or if you have malware installed on your device. To fix this error, you need to try a few solutions.

First of all, you can try restarting the HBO Max application to see if it helps. To do this, close the HBO Max application and restart it. If the issue persists, you can try to sign out of HBO Max and sign back in.

Another thing you can try is to reboot your computer or TV. To do this, turn off your device and unplug it from the power source for about 30 seconds. Then, turn it back on and try to open HBO Max again.

If you have tried all of the above steps and you are still having issues with HBO Max, updating your operating system might help. For example, if you are using Windows 10, you can try updating your operating system to the latest version. This simple solution usually works for most users.

In addition, this error might also be caused by a server error on the HBO Max service. If this is the case, you can wait for them to fix the issue. This might take a few hours or a few days.

Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.

Quick fixes

Try one of the quick fixes below to quickly resolve the HBO Max error 201.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
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Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

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Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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