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Kayo Sports error 005

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Last updated on June 16, 2022
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Are you having trouble using the Kayo Sports app? Several users have reported the error '5' that prevents them from using Kayo Sports.

Kayo-Sports is a new sport streaming service launched in Australia. They established it in 2018, headquartered in Gore Hill, New South Wales, Australia. Kayo-Sports is one of the top sports streaming services in Australia.

The company has collaborated with many well-known brands, such as FOX SPORTS, ESPN, and beIN SPORTS.

If you want to purchase a Kayo Sports subscription, you can visit their official website or app.

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On this page, you will find more information about the most common causes and most relevant solutions for the Kayo Sports error '005'. Do you need help straight away? Visit our support page.

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It has never been easier to solve error "005".

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Error information
  • Category
    Video
  • Error code
    005
  • Similar errors
    -
  • Product
    Kayo Sports
  • Developer
    Kayo Sports
  • Operating system
    -
  • Platform
    -
  • First seen
    May 30, 2021
  • Verified
    -
JustAnswer
JustAnswer
Information incorrect? Make a suggestion.

How to solve Kayo Sports error 005

We've created a list of solutions which you can follow if you want to solve this Kayo Sports problem yourself. Do you need more help? Visit our support page if you need professional support with Kayo Sports right away.

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Verified solution

If you encounter errors while watching the live streaming from Kayo Sports, you might face the error code kayo-sports 005 on your screen.

This error can occur when there is an issue with your device or account.

To fix this error code, you can try the following methods:

  1. Remove any temporary data and files that may cause the issue
  2. Reset Samsung Smart Hub
  3. Make sure your subscription is active

 

  1. Remove any temporary data and files that may cause the issue

Delete any temporary files that may cause the issue. It will fix the error. Temporary data and files can include cache files, browser histories, and cookies.

  1. Reset Samsung Smart Hub

You can try resetting your Samsung Smart Hub. This will make sure that all of your settings are reset to default and make sure that it stores no files on your computer from previous games.

If you have any other issues with Kayo Sports, try to delete any files that are stored on your TV or computer before you try to play the streaming service again. There could be another file causing the error which you should delete first.

  1. Make sure your subscription is active

Make sure that your subscription is active and make sure that it is not paused or stopped. You can do this by going to the Kayo Sports Subscription section and making sure you are still in the subscription period.

If the subscription is inactive, update it. Don't forget to renew your subscription again in the next period. Hopefully, it will fix this error in the future, so you don’t have to worry about this error when you want to watch Kayo Sports again.

If you are still having issues with Kayo Sports Error Code 005 after trying the above steps, contact Kayo Sports' customer support.

Quick fixes

Try one of the quick fixes below to quickly resolve the Kayo Sports error 005.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
Read the full guide Report

Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
Read the full guide

Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

Read the full guide Report

Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

Read the full guide Report

Reset your DNS settings

DNS allows your device and application to find websites and servers. By resetting your DNS settings and flushing your DNS cache, your device will search for the correct servers.

Read the full guide Report

Reset Samsung Smart Hub

If you have problems using the app on a Samsung Smart TV, you will need to reset the Samsung Smart Hub.

  1. Go to your Samsung TV Settings.
  2. Select Support > Self Diagnosis and press Reset Smart Hub.
Read the full guide Report

Sign out of the app

Quick action
By logging out, you can delete temporary files and data that could be causing the problem.

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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