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Paladins error 15

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Last updated on February 21, 2022
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Are you currently experiencing problems with Paladins? One of the most common error messages in Paladins is error '15'.

Paladins is a free-to-play multiplayer online battle arena game developed by Hi-Rez Studios. PlayStation 4, Xbox One, Nintendo Switch, PlayStation 5. It is available in several languages.

Paladins is a MOBA game that features two teams of five players each. You can choose between nine different heroes and you can customize them by choosing different weapons and abilities. Paladins can be played in team games or you can play it alone against AI enemies. The game has over 20 million registered players and it has over 15 million monthly active users on Steam.

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On this page, you will find more information about the most common causes and most relevant solutions for the Paladins error '15'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Games
  • Error code
    15
  • Similar errors
    -
  • Product
    Paladins
  • Developer
    Hi-Rez
  • Operating system
    -
  • Platform
    -
  • First seen
    May 27, 2021
  • Verified
    -
JustAnswer
JustAnswer
Information incorrect? Make a suggestion.

How to solve Paladins error 15

We've created a list of solutions which you can follow if you want to solve this Paladins problem yourself. Do you need more help? Visit our support page if you need professional support with Paladins right away.

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Verified solution

There are many errors that can occur when you try to play Paladins properly. One of the most common errors is Paladins Error Code 15. This error occurs when you try to log into the game or when you try to access your account information on the application. This error can be annoying and frustrating because you cannot access the game properly and you cannot play the game properly because of this error.

The problem can be caused by a server error, a network error or an issue with your computer or your internet connection. You might also encounter this error if other applications are interfering with the proper functioning of Paladins on your computer or if you have malware installed on your computer. To fix this error, you need to try a few solutions.

First of all, you can try to repair the Anticheat. To do this, you need to access the Paladins folder > HiRezGamespaladinsBinariesEasyAntiCheat. Then, run the setup and click the "repair service" button.

One other thing you can do is to disable your antivirus. Paladins doesn't require any antivirus protection and it doesn't try to steal your personal information.

In addition, this error might also be caused by a server error on the Paladins service. If this is the case, you can wait for them to fix the issue. This might take a few hours. After that, an update will usually fix the issue. Updates will also fix any errors that are caused by a bug, security issues, or a software issue. This error typically relates to maintenance issues.

Lastly, another solution you can try is to contact the Customer Service to solve this error. You can try contacting them through their customer support number or their website. The customer support will usually ask you to send them the error code that is appearing on your screen. They will tell you what to do next for your problem and give another solution.

Quick fixes

Try one of the quick fixes below to quickly resolve the Paladins error 15.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
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Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Update your graphics card drivers (PC)

If you're playing this game or app on a PC, make sure you have the latest graphics card drivers installed, otherwise your games and apps may crash. Depending on your operating system and graphics card, install the latest drivers for your video card.

Download NVIDIA driversDownload AMD drivers Read the full guide Report

Install DirectX 11 or DirectX 12 (PC)

Turn off DirectX 12 or change from DirectX 12 to DirectX 11 in the video settings of the game you're trying to play. The differences between DirectX 11 and DirectX 12 are quite significant. DirectX 11 provides a much smoother framerate for low-to-midrange PCs.

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Disable the Nvidia In-game Overlay (PC)

The Nvidia Geforce Experience overlay can cause video issues and errors while playing games or watching videos. Turn off the in-game overlay.

  1. Open GeForce Experience and login if you're not logged in yet.
  2. Click the Settings (icon) at the top right.
  3. Click the General tab, turn off IN-GAME OVERLAY, and close the program.
Read the full guide Report

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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