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Tom Clancy's The Division 2 error alfa-02

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Last updated on June 16, 2022
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Are you unable to play Tom Clancy's The Division 2 tonight due to the 'alfa-02' error? Well, you're not the only one experiencing problems with Tom Clancy's The Division 2 right now.

Tom Clancy’s The Division 2 is a video game developed by Massive Entertainment and Ubisoft. They released it on March 12, 2019, for Microsoft Windows, PlayStation 4, Xbox One, and the Nintendo Switch.

Division 2 is a third-person shooter video game that can be played on your computer. We can also play it on your mobile devices, such as smartphones and tablets.

It features many missions and different weapons. You will have to fight against enemies to survive in the city of New York after a devastating virus outbreak that occurred several years ago.

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On this page, you will find more information about the most common causes and most relevant solutions for the Tom Clancy's The Division 2 error 'alfa-02'. Do you need help straight away? Visit our support page.

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Error information
  • Category
    Games
  • Error code
    alfa-02
  • Similar errors
    -
  • Product
    Tom Clancy's The Division 2
  • Developer
    Ubisoft
  • Operating system
    -
  • Platform
    -
  • First seen
    May 27, 2021
  • Verified
    -
JustAnswer
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How to solve Tom Clancy's The Division 2 error alfa-02

We've created a list of solutions which you can follow if you want to solve this Tom Clancy's The Division 2 problem yourself. Do you need more help? Visit our support page if you need professional support with Tom Clancy's The Division 2 right away.

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Verified solution

If you encounter an error while playing Tom Clancy’s The Division 2, then you might encounter error code ALFA-02. This error occurs when there is an issue with your device or power supply.

Sometimes, this error can also occur if other applications are interfering with the proper functioning of Tom Clancy’s The Division 2 or if you have malware installed on your computer.

To fix this error code, you can try the following methods:

  1. Make sure you don't have any conflicting applications

The most common reason for this error is because you have more than one application running on your computer. Check whether that application is conflicting with The Division 2.

If it does, then you should disable it. You can disable them from the Task Manager in Windows.

  1. Enable UPnP

UPnP stands for Universal Plug and Play. It allows a computer to share files between different connected devices with no complicated configuration settings.

  1. Port forwarding

This is a very simple step you can take to fix Tom Clancy's The Division 2 Error Code ALFA-02. Open Control Panel > Network and Internet > Network and Sharing Center > Change advanced sharing settings and make sure that you enable the 'Turn on network discovery option.

  1. Disable VPN

This is another simple step that you can take to fix Tom Clancy's The Division 2 Error Code ALFA-02. Open Control Panel > Network and Internet > Network and Sharing Center > Change advanced sharing settings, select the 'Turn on network discovery' option.

After that, select 'Windows Update' from the list of services. Then select the 'Turn off' checkbox at the bottom of the window, then select the 'Stop service' button and OK (this will stop Windows Update service).

If none of these methods work, contact Tom Clancy's The Division 2 customer support.

Quick fixes

Try one of the quick fixes below to quickly resolve the Tom Clancy's The Division 2 error alfa-02.

Restart your device

Quick action

Restart your device if you haven't already done so. A simple restart can solve a lot of problems.

  1. Turn off the device completely by pressing and holding the power button.
  2. If your device is connected with a power cable, unplug the power cable from the device for at least 1 minute once you've turned off the device.
  3. Plug the power cable back in and turn the device back on.
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Restart your modem and router

The error could be related to an underlying network connectivity issue, so it's a good idea to restart your modem and router.

  1. Unplug your modem (and your router, if it's a separate device) from power for about 30 seconds.
  2. Plug the modem back into the power outlet first and wait 1-2 minutes before turning on the router. Wait for all of the panel lights on your modem to turn green.
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Clear the app cache and app data

Clear the app's app cache and app data to remove any temporary data and files that may cause issues while using the app.

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Reinstall the app

Reinstall the app to remove all data and clear the app's settings.

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Update your graphics card drivers (PC)

If you're playing this game or app on a PC, make sure you have the latest graphics card drivers installed, otherwise your games and apps may crash. Depending on your operating system and graphics card, install the latest drivers for your video card.

Download NVIDIA driversDownload AMD drivers Read the full guide Report

Install DirectX 11 or DirectX 12 (PC)

Turn off DirectX 12 or change from DirectX 12 to DirectX 11 in the video settings of the game you're trying to play. The differences between DirectX 11 and DirectX 12 are quite significant. DirectX 11 provides a much smoother framerate for low-to-midrange PCs.

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Disable the Nvidia In-game Overlay (PC)

The Nvidia Geforce Experience overlay can cause video issues and errors while playing games or watching videos. Turn off the in-game overlay.

  1. Open GeForce Experience and login if you're not logged in yet.
  2. Click the Settings (icon) at the top right.
  3. Click the General tab, turn off IN-GAME OVERLAY, and close the program.
Read the full guide Report

Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.

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